Clinical Specialist, Interventional Technologies, CO or MT

About the role

The Clinical Specialist is responsible for providing clinical sales support for Vascade and EnsoETM, leading solutions in the vascular closure and esophageal cooling market. This role reports to the Regional Clinical Manager and partners closely with the Regional Sales Director, Account Manager, Marketing, and other Clinical Teams.

Responsibilities

• Collaborate with the Account Manager to provide direct, in-field case support during procedures utilizing Vascade and/or EnsoETM.
• Serve as the primary clinical resource for clinical support, troubleshooting, and in-service education for Vascade and EnsoETM.
• Leverage clinical expertise to drive product adoption, expand usage within existing accounts, and identify new business opportunities.
• Deliver in-services, presentations, and workshops to drive awareness and adoption.
• Meet with existing and potential customers to understand their clinical needs, goals, and constraints, and provide creative and feasible solutions using company products.
• Collaborate closely with the Account Managers to develop and execute a strategic account plan that aligns clinical activities with sales goals, focusing on maximizing utilization and market penetration.
• Identify, establish, and maintain productive working relationships with key decision makers, customers, and administrative staff.
• Serve as the subject matter expert in vascular closure/esophageal cooling, supporting clinical conversations by connecting relevant data to key messaging and actively engaging in procedural and technical discussions with customers.
• Collect, document, and communicate customer feedback to internal stakeholders (marketing, R&D, clinical affairs).
• Ensure compliance with all company policies, quality standards, and regulatory requirements.
• Maintain clinical proficiency and stay current with evolving standards of care within Vascular Closure, Electrophysiology, Interventional Radiology, and Cardiac Care.
• Support monitoring of product inventory levels.
• Support new product launches and clinical trials as assigned.

Qualifications

• Bachelor of Arts or Science or equivalent medical training (Required)
• Medical training (RT, RCIS, Surgical tech, RN, NP, or first assistant) preferred
• 2+ Years direct experience in the medical device industry (preferred)
• 3+ Years strong clinical orientation, experience with products for use in interventional cardiology, electrophysiology, vascular or cardiac surgery (preferred)
• Solid Clinical knowledge in interventional cardiology, electrophysiology, interventional radiology, vascular, or cardiac surgery
• Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types
• Ability to persuasively communicate and tailor the Interventional Technologies Value Proposition
• Analytical with financial acumen (understanding of how our products performance and data impacts a health system's bottom line)
• Excellent verbal and written communication skills
• Attention to detail to maintain records and process reports
• A thorough knowledge of the medical device market, products, and territory's customer base
• Demonstrates strong emotional intelligence with proven problem-solving and critical thinking skills in high-stakes clinical environments
• Adaptability, professionalism, and customer focus
• Collaboration across sales and clinical teams to achieve shared goals
• Previous experience providing clinical education and training to staff members is preferred
• Values teamwork and collaboration internally and externally with customers
• Self-driven with the ability to operate independently as the primary on-site representative for the company
• Knowledge of MS office systems