Regional Claims Prevention Manager

About the role

Manages the claims prevention functions and activities within an assigned geographical region. Provides training and educational programs for cross-functional teams to improve the customer experience.

Responsibilities

• Develops and implements comprehensive claims prevention strategies and procedures.
• Identifies and audits risks and vulnerabilities within the organization's claims handling operations, processes, and procedures.
• Manages and controls resources to promote successful operations and avoid backlogs.
• Investigates exceptions and claims to identify root causes and implements corrective actions.
• Analyzes data to identify trends that inform preventive measures.
• Serves as subject matter expert on claims prevention matters and provides guidance and support to business partners.
• Collaborates with cross-functional teams to implement key performance metrics.
• Audits and evaluates periodic terminal claims.

Requirements

• Bachelor’s degree in risk management, business, or a related field.
• 5+ years of claims or OSD experience.
• Proficiency in Microsoft Office and transportation management tools.
• Willingness to travel as needed.

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

• Competitive compensation and great benefits.