Regional Certification Specialist (Upstate NY)

Responsibilities

• Process initial, interim, and annual recertifications.
• Notify residents of their impending recertifications using notices supplied by Property Management Software.
• Conduct the recertification interviews with residents.
• Review each recertification to ensure that all checklist items are complete.
• Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration), relevant banks, and other organizations (e.g., drug stores).
• Complete recertification worksheets necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority, which includes ensuring that the resident signs the recertification (HUD sites only).
• Ensure EIV reports are run, and issues are resolved in a timely manner.
• Complete the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency, which includes having the resident sign all applicable paperwork.
• Ensure all information is accurate and entered in the Property Management Software.
• Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
• Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF.
• Act as a point of contact for third-party file reviewers.
• Ensure the proper treatment of residents' personal/private information and maintain such records in accordance with local, state, and/or federal law.
• Lead file review and all preparation efforts for MOR, Tax Credit, regulatory agency, and auditor inspections, as necessary.
• Perform special assignments as necessary.

  Requirements

  • A high school diploma or GED equivalent.
  • 1-3 years of relevant property management experience.
  • 1-3 years of affordable program compliance experience, including Low Income Housing Tax Credit and Project-Based Section 8.
  • A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Experience with computer systems, particularly Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Ability to travel up to 50%-70% of the time.
  • Ability to manage multiple assignments and tasks.
  • Ability to work with a diverse group of people and personalities.

  Preferred Qualifications

  • Associate's degree.
  • HOME affordable program knowledge.
  • COS certification or equivalent.
  • RealPage or OneSite property management software experience.