DirectJobHub
Jobs · Administrative · California

Regional Business Office Manager (SNF)

NewGen Administrative Services · Montebello, CA · 2 wk ago
Administrative$95k–$110k/yrFull-time

About the role

Join a team that feels like family—and bring consistency and excellence to revenue cycle operations across multiple facilities. NewGen Administrative Services partners with skilled nursing facilities to deliver compassionate, person-centered care. We’re looking for a Regional Business Office Manager to coach facility BOMs, drive process standardization, and ensure every business office in your region runs with precision and confidence.

Responsibilities

  • Train, mentor, and supervise Business Office Managers and BOAs across assigned facilities
  • Conduct regular site visits (monthly) and touch-base meetings to monitor performance and provide hands-on support
  • Drive consistency by implementing revenue cycle processes, including Triple Check, CSSR, and month-end close routines
  • Partner with facility leadership during exit reports, performance discussions, and strategic planning
  • Absorb and assist with recruiting, hiring, and performance management of business office personnel
  • Participate in annual RCM strategic planning and monthly performance review meetings
  • Maintain software setups for new facilities and users, ensuring smooth operational transitions

Requirements

  • Minimum 5 years of experience in a facility Business Office Manager role within a SNF or healthcare setting
  • Deep understanding of skilled nursing revenue cycle, billing processes, and month-end close
  • Proven ability to train, coach, and hold teams accountable across multiple locations
  • Willingness and ability to travel regularly, including overnight stays as needed
  • Strong communication, organization, and relationship-building skills

Qualifications

  • Nice to have: Bachelor’s degree in Business Administration, Human Resources, or related field
  • Nice to have: Master’s degree
  • Nice to have: Experience rolling out process standardization initiatives across facilities

Skills

  • Excellent communication and organizational skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and decision-making abilities

Benefits

  • Competitive pay with full pay transparency
  • Comprehensive benefit package: medical, dental, vision, 401(k), FSA, and employee perks
  • Ongoing training and continuing education
  • Clear paths for advancement within a growing organization
  • Referral bonus program

Pay

$95,000 – $110,000 per year

Schedule

Travel within USA required (overnight may be needed)

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • FSA
  • Employee perks
  • Ongoing training and continuing education
  • Clear paths for advancement within a growing organization
  • Referral bonus program

Company Culture

We live by Teamwork, Creativity, Respect, Appreciation, Honesty, and Integrity. At NewGen, your voice matters, your expertise is respected, and your contributions are genuinely celebrated.

Equal Opportunity Employer

All qualified applicants receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.

Similar jobs