Regional Asset Protection Manager

Location: REMOTE - Must Reside in Charlotte, NC or Columbus, OH.

About Us

Victra is Verizon’s largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to “Connect technology to life in a trustworthy, fun, and profitable way”. We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue.

Responsibilities

• Serve as a direct business partner to Regional Sales Directors and regional leadership teams.
• Drive execution of asset protection programs across an assigned geographic area.
• Conduct investigations involving internal and external theft, fraud, and policy violations.
• Identify asset protection vulnerabilities and develop strategies to mitigate risk.
• Leverage data analytics, tactical planning, and field partnerships to improve asset protection performance.
• Support operational processes and procedures designed to reduce theft, fraud, and operational loss.
• Manage asset protection operating and capital expenses, including travel, supplies, and repairs.
• Lead execution of company safety programs to reduce workers’ compensation and general liability incidents.
• Communicate regularly with key stakeholders to identify issues, resolve problems, and drive accountability.
• Provide asset protection training and coaching to store team members.
• Perform additional duties and special projects as assigned.

Requirements

• 3–5 years of multi-unit Asset Protection experience.
• Bachelor’s degree preferred.
• Strong investigative, analytical, and problem-solving skills.
• Ability to assess risk and develop practical solutions.
• Experience facilitating technical training for non-technical audiences.
• Excellent communication, organizational, and time management skills.
• Ability to build strong partnerships across multiple levels of the organization.
• Willingness and ability to travel up to 50%.

Benefits

• Paid training and career development opportunities.
• Comprehensive health, dental, and vision insurance.
• 401k retirement plan.
• Tuition reimbursement.
• Employee discounts on Verizon services.
• Referral bonuses.
• Career pathing opportunities.