Regional Aftermarket Sales Manager
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve all substantive info, remove boilerplate: EEO, equal opportunity, etc. Also remove navigation/cookie etc. There's a line "#CarolinaCAT" maybe treat as boilerplate? Probably remove.
We need to include sections only when there is real specific content. So we can have sections: About the Company? The intro about company could be "About the Company" but not listed as allowed headings? The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should map content to these headings. The intro about company could be under About the role? Or maybe we can create a section "About the role" containing summary of role and company intro? The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings when appropriate. We need to decide which sections to include.
We have content: Summary (role description) -> could go under About the role.
Essential Functions -> Responsibilities.
Coverage Responsibilities and Supervisory Responsibilities could also be under Responsibilities (maybe combine). Or we could have separate sections but only allowed headings list; we could still use Responsibilities for all duty-related content.
Qualifications -> Qualifications.
Skills -> maybe combine Computer Skills, Language Skills, Mathematical Skills, Reasoning Ability under Skills.
Workplace Requirements maybe under Requirements? Or could be under Requirements (physical demands). The allowed headings include Requirements. So we can put physical demands under Requirements.
We must not create Pay/Schedule/Benefits sections because not present.
We must not repeat job title as heading.
We must not include boilerplate like EEO, etc.
We need to preserve all substantive info: company intro, summary, essential functions list, coverage responsibilities, supervisory responsibilities, qualifications (education/experience, computer skills, certificates, language, math, reasoning), workplace requirements (physical demands, work environment). Also maybe mention "Other duties as assigned." Should keep.
We need to format using headings,
for prose,
- for lists.
We need to decide how to break lists.
Let's extract content.
Company intro paragraph: "Join the Carolina Cat TeamAs a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last.We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential.Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat."
We can combine into a paragraph.
Then Summary: "The Aftermarket Sales Manager is responsible for directing all parts and service sales efforts within his/her given territory. This includes managing and developing a team of Product Support Sales Reps (PSSRs), driving parts and service revenue growth, growing Caterpillar parts and labor market share, and building strong customer and supplier relationships. The Aftermarket Sales Manager is accountable for the territory's overall parts and service business plan, standard work to drive accountability, coverage model, market share and profit goals, and for running a disciplined cadence of standard work and KPI reviews across the PSSR team."
Essential Functions bullet list: many items. We'll list each as
- .
Coverage Responsibilities bullet list.
Supervisory Responsibilities bullet list.
Qualifications: Education and/or Experience bullet list? Actually it's a paragraph with multiple requirements. We'll break into
- items.
Computer Skills paragraph.
Certificates, Licenses, Registrations paragraph.
Language Skills paragraph.
Mathematical Skills paragraph.
Reasoning Ability paragraph.
Workplace Requirements: Physical Demands paragraph, Work Environment paragraph.
We need to ensure we don't include boilerplate like "We are an Equal Opportunity Employer..." and "#CarolinaCAT". Also remove "Other duties as assigned."? That's substantive, keep.
Now produce HTML.
Structure:
About the role
company intro + summary? Actually summary is separate; maybe we put company intro in About the role, and summary also there? Could combine.
But we might split: About the role includes company intro and summary. Or we could have About the role for company intro, and Responsibilities for essential functions etc. However the instruction says use those headings as examples; we can use them as needed. Let's do:
About the role
company intro paragraph.
Responsibilities
Summary paragraph.
essential functions list
Coverage Responsibilities
? But we cannot use h4? Not prohibited but we should stick to h3 for section headings. However we could embed coverage responsibilities as a subheading using or just include as part of responsibilities list. Simpler: include coverage responsibilities as part of responsibilities list (maybe separate ). But we need to keep all info. Could do two lists: Essential Functions and Coverage Responsibilities under Responsibilities heading.
Similarly Supervisory Responsibilities.
Thus:
Responsibilities
The Aftermarket Sales Manager is responsible for directing all parts and service sales efforts within his/her given territory. This includes managing and developing a team of Product Support Sales Reps (PSSRs), driving parts and service revenue growth, growing Caterpillar parts and labor market share, and building strong customer and supplier relationships. The Aftermarket Sales Manager is accountable for the territory's overall parts and service business plan, standard work to drive accountability, coverage model, market share and profit goals, and for running a disciplined cadence of standard work and KPI reviews across the PSSR team.
Essential Functions
...
Coverage Responsibilities
...
Supervisory Responsibilities
...
But the instruction only mentions using for section headings; using might be okay but not specified. Safer to avoid extra headings; we could just have one with all responsibilities combined, but that may lose distinction. However we can embed headings as inside maybe. But better to keep structure simple: Use
for main sections only; within responsibilities we can have but not prohibited. The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says use for section headings. Likely they expect only those headings. To be safe, we can avoid and instead incorporate the subheadings as within before each list.
Thus:
Responsibilities
Summary: ...
Essential Functions:
...
Coverage Responsibilities:
...
Supervisory Responsibilities:
...
Similarly for Qualifications: we can have Qualifications
then Education and/or Experience:
... etc.
Skills: Skills
then subheadings for Computer Skills, Certificates..., Language Skills, Mathematical Skills, Reasoning Ability.
Requirements: Requirements
then Physical Demands and Work Environment.
We must not include Benefits, Pay, Schedule.
Now produce HTML.
Let's craft content.
Company intro paragraph: combine sentences.
I'll write:
Join the Carolina Cat Team. As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last. We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential. Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.
Now Summary paragraph under Responsibilities.
Essential Functions list items:
- Develop and execute a territory business plan for parts and service sales, monitoring budget performance and sales units and dollars for the PSSR team.
- Support the growth and profitability of Caterpillar parts market share, as measured by POPS-C (Percent of Parts Sales-Cat) across all Caterpillar parts commodities (Undercarriage, Engine, Ground Engaging Tools, Drive Train, Hydraulics, Filters and Fluids, Electronics & Electrical Components, Structural/Appearance/Other).
- Manage the growth and profitability of labor market share, as measured by POLS (Percent of Labor Sales), through salesmanship, offerings and campaigns executed by the PSSR team.
- Direct, motivate, develop and manage the performance of the PSSR staff to achieve the territory's parts and service market share, profit and business plan goals. This includes standard work to drive accountability, training and development, sales coverage and territory planning, account development, monitoring sales calls and preparing reports, compensation planning, and conducting performance evaluations through the standard work and KPI review cadence described below.
- Manage customer call cycle coverage across the PSSR team, ensuring a diverse customer base is covered as measured by PAR (Percent Annual Rate), consistent with the territory coverage model.
- Develop and maintain an excellent working relationship with Caterpillar and their field representatives to support service programs and campaigns and achieve overall territory goals.
- Ensure the PSSR team maintains accurate customer account information and equipment population within the corporate CRM system, and review reports and associated paperwork detailing customer calls, sales activity and commissions.
- Work effectively with other department managers (Service, Parts, Warranty, Sales) to ensure parts and service work is performed as quoted and scheduled, and to maintain a standard of excellence in customer service.
- Serve as an escalation point for customer relationships within the territory, supporting PSSRs in maintaining a single point of contact for their assigned accounts.
- Partner with Marketing, Sales Operations and Finance to maintain and refresh the aftermarket account coverage model, and contribute to a documented Sales Management Operating Model (playbook) covering PSSR standard work, account assignment, KPIs, and performance review cadence.
- The Aftermarket Sales Manager establishes and runs a consistent cadence of team and individual touchpoints to drive accountability, coaching and pipeline visibility across the PSSR team:
- Weekly: Team call with all PSSRs to recap sales activity,
for prose. We must preserve all substantive info, remove boilerplate: EEO, equal opportunity, etc. Also remove navigation/cookie etc. There's a line "#CarolinaCAT" maybe treat as boilerplate? Probably remove. We need to include sections only when there is real specific content. So we can have sections: About the Company? The intro about company could be "About the Company" but not listed as allowed headings? The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should map content to these headings. The intro about company could be under About the role? Or maybe we can create a section "About the role" containing summary of role and company intro? The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings when appropriate. We need to decide which sections to include.
We have content: Summary (role description) -> could go under About the role.
Essential Functions -> Responsibilities.
Coverage Responsibilities and Supervisory Responsibilities could also be under Responsibilities (maybe combine). Or we could have separate sections but only allowed headings list; we could still use Responsibilities for all duty-related content.
Qualifications -> Qualifications.
Skills -> maybe combine Computer Skills, Language Skills, Mathematical Skills, Reasoning Ability under Skills.
Workplace Requirements maybe under Requirements? Or could be under Requirements (physical demands). The allowed headings include Requirements. So we can put physical demands under Requirements.
We must not create Pay/Schedule/Benefits sections because not present.
We must not repeat job title as heading.
We must not include boilerplate like EEO, etc.
We need to preserve all substantive info: company intro, summary, essential functions list, coverage responsibilities, supervisory responsibilities, qualifications (education/experience, computer skills, certificates, language, math, reasoning), workplace requirements (physical demands, work environment). Also maybe mention "Other duties as assigned." Should keep.
We need to format using headings,
for prose,
- for lists. We need to decide how to break lists. Let's extract content. Company intro paragraph: "Join the Carolina Cat TeamAs a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last.We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential.Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat." We can combine into a paragraph. Then Summary: "The Aftermarket Sales Manager is responsible for directing all parts and service sales efforts within his/her given territory. This includes managing and developing a team of Product Support Sales Reps (PSSRs), driving parts and service revenue growth, growing Caterpillar parts and labor market share, and building strong customer and supplier relationships. The Aftermarket Sales Manager is accountable for the territory's overall parts and service business plan, standard work to drive accountability, coverage model, market share and profit goals, and for running a disciplined cadence of standard work and KPI reviews across the PSSR team." Essential Functions bullet list: many items. We'll list each as
- . Coverage Responsibilities bullet list. Supervisory Responsibilities bullet list. Qualifications: Education and/or Experience bullet list? Actually it's a paragraph with multiple requirements. We'll break into
- items.
Computer Skills paragraph.
Certificates, Licenses, Registrations paragraph.
Language Skills paragraph.
Mathematical Skills paragraph.
Reasoning Ability paragraph.
Workplace Requirements: Physical Demands paragraph, Work Environment paragraph.
We need to ensure we don't include boilerplate like "We are an Equal Opportunity Employer..." and "#CarolinaCAT". Also remove "Other duties as assigned."? That's substantive, keep.
Now produce HTML.
Structure:
About the role
company intro + summary? Actually summary is separate; maybe we put company intro in About the role, and summary also there? Could combine. But we might split: About the role includes company intro and summary. Or we could have About the role for company intro, and Responsibilities for essential functions etc. However the instruction says use those headings as examples; we can use them as needed. Let's do:
About the role
company intro paragraph.
Responsibilities
Summary paragraph.
- essential functions list
Coverage Responsibilities
? But we cannot use h4? Not prohibited but we should stick to h3 for section headings. However we could embed coverage responsibilities as a subheading usingor just include as part of responsibilities list. Simpler: include coverage responsibilities as part of responsibilities list (maybe separate
- ). But we need to keep all info. Could do two lists: Essential Functions and Coverage Responsibilities under Responsibilities heading.
Similarly Supervisory Responsibilities.
Thus:
Responsibilities
The Aftermarket Sales Manager is responsible for directing all parts and service sales efforts within his/her given territory. This includes managing and developing a team of Product Support Sales Reps (PSSRs), driving parts and service revenue growth, growing Caterpillar parts and labor market share, and building strong customer and supplier relationships. The Aftermarket Sales Manager is accountable for the territory's overall parts and service business plan, standard work to drive accountability, coverage model, market share and profit goals, and for running a disciplined cadence of standard work and KPI reviews across the PSSR team.
Essential Functions
- ...
Coverage Responsibilities
- ...
Supervisory Responsibilities
- ...
for section headings; using
might be okay but not specified. Safer to avoid extra headings; we could just have one
- with all responsibilities combined, but that may lose distinction. However we can embed headings as inside
maybe. But better to keep structure simple: Use
for main sections only; within responsibilities we can have
but not prohibited. The instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says use
for section headings. Likely they expect only those headings. To be safe, we can avoid
and instead incorporate the subheadings as within
before each list. Thus:
Responsibilities
Summary: ...
Essential Functions:
- ...
Coverage Responsibilities:
- ...
Supervisory Responsibilities:
- ...
Qualifications
thenEducation and/or Experience:
- ... etc.
Skills:
Skills
then subheadings for Computer Skills, Certificates..., Language Skills, Mathematical Skills, Reasoning Ability. Requirements:Requirements
then Physical Demands and Work Environment. We must not include Benefits, Pay, Schedule. Now produce HTML. Let's craft content. Company intro paragraph: combine sentences. I'll write:Join the Carolina Cat Team. As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last. We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential. Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.
Now Summary paragraph under Responsibilities. Essential Functions list items: - Develop and execute a territory business plan for parts and service sales, monitoring budget performance and sales units and dollars for the PSSR team. - Support the growth and profitability of Caterpillar parts market share, as measured by POPS-C (Percent of Parts Sales-Cat) across all Caterpillar parts commodities (Undercarriage, Engine, Ground Engaging Tools, Drive Train, Hydraulics, Filters and Fluids, Electronics & Electrical Components, Structural/Appearance/Other). - Manage the growth and profitability of labor market share, as measured by POLS (Percent of Labor Sales), through salesmanship, offerings and campaigns executed by the PSSR team. - Direct, motivate, develop and manage the performance of the PSSR staff to achieve the territory's parts and service market share, profit and business plan goals. This includes standard work to drive accountability, training and development, sales coverage and territory planning, account development, monitoring sales calls and preparing reports, compensation planning, and conducting performance evaluations through the standard work and KPI review cadence described below. - Manage customer call cycle coverage across the PSSR team, ensuring a diverse customer base is covered as measured by PAR (Percent Annual Rate), consistent with the territory coverage model. - Develop and maintain an excellent working relationship with Caterpillar and their field representatives to support service programs and campaigns and achieve overall territory goals. - Ensure the PSSR team maintains accurate customer account information and equipment population within the corporate CRM system, and review reports and associated paperwork detailing customer calls, sales activity and commissions. - Work effectively with other department managers (Service, Parts, Warranty, Sales) to ensure parts and service work is performed as quoted and scheduled, and to maintain a standard of excellence in customer service. - Serve as an escalation point for customer relationships within the territory, supporting PSSRs in maintaining a single point of contact for their assigned accounts. - Partner with Marketing, Sales Operations and Finance to maintain and refresh the aftermarket account coverage model, and contribute to a documented Sales Management Operating Model (playbook) covering PSSR standard work, account assignment, KPIs, and performance review cadence. - The Aftermarket Sales Manager establishes and runs a consistent cadence of team and individual touchpoints to drive accountability, coaching and pipeline visibility across the PSSR team: - Weekly: Team call with all PSSRs to recap sales activity,