REGIONAL ACCOUNT MGR II
Remote position based in the Southeast Region (AL/GA/FL) – ideal candidate will reside within the territory. Travel requirement: 50% to 75%.
About the role
TE Connectivity's Regional Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts. The Regional Account Manager (RAM) will develop a solid and trusting relationship with strategic customers in the territory. The RAM works with the business management team, product management and TE support & services functions to ensure customer needs are met and aligned with the Company’s strategic growth plan.
The role involves managing existing TE accounts and meeting with prospective customers in the Southeast region, as well as managing contracted manufacturing representatives in the territory. Experience in the Renewable & Data center industries (Wind, Solar, BESS, OEM, Oil & Gas, DCs) is a plus.
Responsibilities
Technical Duties
- Acquire a thorough understanding of key account technical needs and requirements.
- Promote TE Energy technologies (LV/MV/HV) and product portfolio with the customer and drive projects.
- Serve as the Subject Matter Expert (SME) and participate in proposal review and negotiation process.
- Manage deliverable requirements to ensure current and future metrics exceed customer expectations.
- Ensure engineering, procurement, construction, and logistics elements of projects are executed consistently with as-sold expectations.
- Build relationships with key stakeholders and serve as the SME for customers – specifying TE products with Owners, EPCs, and Electrical Contractors within multiple industry verticals (Renewables, Data Centers, OEMs).
- Develop and deliver sales presentations, proposals, and other materials to support project development efforts.
Commercial Duties
- Analyze various markets and provide industry trends.
- Proactively address open customer issues and coordinate with internal groups to ensure quotations, quality complaints, VOC, and technical information are provided within agreed timeframes.
- Develop and implement effective lead campaign strategies – outgoing calls and emails.
- Coordinate a library of projects throughout the Americas region – make outgoing calls to qualify projects.
- Identify and understand current and future customer needs and opportunities to introduce and sell products, services, and solutions.
- Develop and implement strategic planning to improve results and meet deliveries according to proposed timelines.
- Use CRMs (Salesforce) for project pipeline and conversion management.
Requirements
- BS in Engineering or Business Administration preferred, but HS/GED/Technical degree with relevant work experience may be considered.
- 3-5+ years of industry experience (manufacturing, contractor, and/or electrical distribution).
- Experience in sales and providing solutions based on customer needs.
- Goal-oriented, organized team player with strong communication skills (written and oral).
- Working knowledge of office productivity software (MS-Office suite), including advanced MS Excel and CRM Sales software.
- Proven ability to work in a fast-paced, ever-changing environment both independently and as part of a team.
- Strong analytical, problem-solving, and decision-making abilities.
- Strong customer service skills with a focus on listening to the customer.
- Working knowledge of engineering design, CAD, procurement, and construction practices and procedures.
- Multi-project execution experience.
- Ability to work with deadlines and challenging targets.
- Flexibility in working days and travel (50% travel requirement).
Benefits
- Comprehensive benefits package including health insurance, 401(k), disability, life insurance, and employee stock purchase plan.
- Paid time off and voluntary benefits.
Pay
Competitive base salary with incentive(s) and benefits. Total compensation includes base salary plus incentives.