Regional Account Manager - UPLIZNA (Rare Disease) - Houston, TX
About the role
The Regional Account Manager (RAM) at Amgen is responsible for representing Amgen products to top-tier physicians, healthcare professionals, and affiliated institutional systems. This role involves promoting patient-centered disease and product education to healthcare providers and systems to improve patient care.
Responsibilities
- Achieve quarterly sales objectives through the promotion of patient-centered disease and product education to HCPs and systems.
- Implement goals of the marketing plan through execution of strategic account business plan.
- Strategically allocate resources based on leading and lagging indicators, consistently achieving and exceeding desired brand outcomes.
- Navigate and increase opportunities through the healthcare landscape, including academic institutions, IDNs, accountable care organizations, and community hospital systems.
- Engage in deep, strategic conversations with the account and present appropriate solutions that anticipate the account's future needs.
- Effectively use all available resources and programs, including peer-to-peer education and cross-functional partners within the company, to address identified knowledge gaps.
- Understand and navigate the market access landscape, including government regulations, reimbursement models, and payer trends.
- Identify and pursue new business opportunities within the institutional channel that positively impact the institution and surrounding referral geography.
- Monitor and analyze sales data, market trends, and competitive activities to identify areas for improvement and growth.
- Develop and maintain a high-level, in-depth disease and therapeutic clinical and scientific knowledge.
- Proactively seek out the latest research and developments related to the product and disease states, continually enhancing expertise and sharing approved messages with healthcare providers.
- Use a consultative selling approach involving a highly technical, solution-oriented selling technique to enable specialists to meet the needs of healthcare professionals who treat Neuro-Immunologic patients.
- Anticipate healthcare provider and institution questions and concerns, aligning clinical data with strategic goals to influence treatment decisions.
Requirements
This role requires a combination of education and experience:
- Doctorate degree AND 2 years of collective account management experience, sales, & commercial experience
- Masters degree AND 6 years of collective account management experience, sales, & commercial experience
- Bachelors degree AND 8 years of collective account management experience, sales, & commercial experience
- Associate degree AND 10 years of collective account management experience, sales, & commercial experience
Preferred Qualifications
- At least 3 years of in-office injection/infusion sales selling a product that is a medical benefit requiring extensive coordination with patient access services.
- Previous experience operating in a matrix selling environment, collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity.
- Market development/deep profiling in rare, unmet spaces experience preferred.
- Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles that do not always lend themselves to simple segmentation diagnosis.
- Documented track record of delivering consistent, exceptional levels of performance.
- Proven ability to work independently in a fast-paced, highly challenging work environment.
- Excellent written and verbal communication skills.
- Strong organizational, analytical, and computer skills required.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
Requires approximately 20-30% travel, including some overnight and weekend commitments.
Benefits
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $185,872 - $251,475. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a total rewards plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities. This includes a Retirement and Savings Plan with generous company contributions, group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts. There is also a discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan, stock-based long-term incentives, and award-winning time-off plans. Flexible work models, including remote and hybrid work arrangements, are also available where possible.