Regional Account Manager, IgAN Nephrology, San Antonio, TX
Alexion Pharmaceuticals, Inc. · San Antonio, TX · 1 wk ago
Business DevelopmentFull-time
About the role
The Regional Account Manager (RAM) position is within the Rare Hematology and Nephrology Franchise at Alexion, AstraZeneca Rare Disease, focusing on the launch of IgAN as a potential new indication. The RAM will be assigned a sales territory covering academic centers, community hospital systems, physician clinics, infusion centers, and other strategic sites of care, with a focus on nephrology. This role is responsible for the growth and expansion of the IgAN indication while supporting assigned indication opportunities with key nephrology customers.
The territory consists of San Antonio, TX; Corpus Christi, TX; and Sugarland, TX. Candidates must live within the geography or within 50 miles of the geographic territory border.
Responsibilities
- Consistently achieve or exceed sales objectives in the assigned territory.
- Create and maintain strategically targeted account-specific business plans reflecting an in-depth understanding of local market forces impacting product sales, diagnostic pathways, referral patterns, and treatment adoption.
- Develop and maintain strong clinical, technical, and scientific knowledge across assigned indications, with an emphasis on renal disease education and the needs of nephrology customers.
- Educate on the clinical approach to relevant disease states, leading to successful differential diagnosis, appropriate testing, and timely treatment of focus patient populations.
- Build and maintain productive relationships with nephrologists and other key stakeholders in academic centers, community hospital systems, physician clinics, infusion centers, and related sites of care.
- Collaborate closely with internal cross-functional stakeholders, including peer RAM(s), TLL(s), SAL(s), MSL(s), FRM(s), PEM(s), Market Access, Diagnostics, and enterprise partners.
- Handle customer questions and objections compliantly, triaging inquiries to the appropriate partner.
- Demonstrate proper use of products to clinicians in hospital, clinic, and infusion center environments.
- Lead the implementation of a patient-centric partnership model involving physicians, their staff, patients, clinics, hospitals, and relevant care partners.
- Effectively utilize CRM tools to manage territory priorities, track account engagement, document sales activities, and submit required reports accurately and on time; adopt CRM AI-embedded tools to prioritize opportunities and optimize call execution.
- Use AI-driven insights for territory planning, HCP targeting, and pre-call strategy; translate analytics into focused customer engagement and account action plans.
- Execute local promotional activities and programs for the assigned therapeutic areas.
- Provide a high level of product expertise and customer service to all accounts.
- Proactively interact with Alexion management to refine product and market initiatives based on field insights, access trends, and account needs.
- Perform work in alignment with Alexion’s Code of Ethics and Business Conduct and all applicable policies and procedures.
Requirements
- Bachelor’s degree.
- 5 years of pharmaceutical sales or equivalent experience (e.g., Biotech or Medical Device), or 5 years of experience in a medical setting.
- Proven, documented track record for delivering consistent, top-tier sales results in institutions, hospital systems, and/or complex specialty markets.
- Ability to work independently as well as interdependently in a team-oriented environment.
- Strong clinical acumen, account-based selling, analytical, and strategic skills to successfully develop accounts.
- Demonstrated ability to seek out and qualify leads, profile new accounts, and build durable relationships with relevant healthcare providers and office staff.
- Ability to gain consistent access and develop strong, professional relationships for scientific exchange and promotion with healthcare providers in community and academic settings.
- Effective verbal and written communication skills and strong organizational abilities.
- Must live in the geographic territory or within 50 miles of the geographic territory border.
- Ability to travel within territory on a regular basis, which may include frequent overnight and weekend travel.
- Valid driver’s license and clean driving record.
- Ability to work in a field environment, including travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; engage in communications via phone, video, and electronic messaging; problem solve; collaborate with others; and maintain general availability during standard business hours.
Preferred Qualifications
- Advanced or master’s degree.
- 5 years of pharmaceutical sales or equivalent experience in specialty, rare disease, nephrology, or related markets.
- Sales experience in the orphan or ultra-orphan area.
- Bio/pharma, nephrology, renal disease, and/or hematology experience.