Regional Account Executive

Back to Job Openings Regional Account Executive Apply Share Powered by GALLS PHOENIX Safety Outfitters (PHNX) takes great pride in its ability to deliver turnout Gear, Clean/Repair Services, rental turnout gear and uniforms that truly conform to a “uniform” standard and in a timely fashion on behalf of its customers. PHNX’ Van based go to market strategy, Customer Service, timeliness and the demand for quality is what separates PHNX from the average PPE or Uniform dealer Job Summary Oversee a given territory, managing Customer relationships and PHNX Regional Account Managers who team with you to support those customer relationship Key Responsibilities And Duties Customer Relationships Serve as the primary interface with the customerUnderstand Customer Requirements to includeTimelinesBudgetsSpecificationsSeasonal buying patternsProvide on-site services to includeDemonstrationsSizingConsultative supportCarry forth Product Knowledge, industry knowledge, and like customer best practicesUnderstand and convey Industry TrendsBuild and maintain interpersonal relationships at multiple rank levelsAccept and process ordersAdd customer information/recordsProperly and accurately enter order detailHave intimate knowledgeDevelop an order monitoring processAbility to track critical and important ordersEffectively convey Customer needs to PHNX Operations teamDynamic Problem SolverIdentify and resolve unique customer problems and requirementsOrder expeditingConvey to Customer Vendor capabilities and LimitationsForecasting Vendor Relationships Convey Customer RequirementsCustom order Follow-up i.e. Turnout gear, Body Armor, Hose etc.Dynamic Problem SolverIdentify and resolve unique customer problems and requirementsFacilitate Customer/Vendor meetings on tactical and strategic levelForecasting Understand your Market dynamics Understand pricing dynamics of your marketplaceUnderstand your competitorsMaintain ongoing knowledge of local, state, specialty group ,and federal grants Vehicle Maintain vehicleBe responsible for use of Company Credit Card Qualifications Must be proficient at Excel, Word, and uploading/downloading files and photographsMust have advanced understanding of Brightpearl SoftwareAn ability to cooperate and get along with othersStrong communication and time management skillsStrong attention to detail and organizational skills EOE/Disability/Vets Apply