Regional Account Director (RAD)

Description

The Regional Account Director (RAD) at Inform Diagnostics, a Fulgent Genetics Company, is responsible for client retention and growth within established accounts. This position requires a combination of account management, sales, and training skills.

• Establish, build, and maintain relationships within assigned base accounts while monitoring account health and targeting strategic opportunities for penetration.
• Execute client retention and penetration strategies, ensuring clients utilize IDX resources to the fullest potential.
• Utilize daily quota achievement tool to identify overall territory performance vs. target, as defined by leadership.
• Drive incremental business by implementing a gap analysis approach, identifying non-IDX targeted physicians.
• Maintain and provide documented feedback, retention strategies, and opportunity pipeline within D365 (CRM).
• Participate in webinars, conferences, and other corporate events as applicable.
• Develop, oversee, and design sales training programs; liaise with sales leaders to build robust training solutions.
• Demonstrate "Core" level knowledge of anatomical pathology, technology solutions, and competitive strategies through the use of company resources including on-the-job training, in-house literature, marketing material, and sales brochures.
• Meet all quotas assigned by management.

Qualifications

• Approximately 75% travel and the ability to work flexible hours when required.
• Bachelor’s Degree from an accredited University is required. Minimum five plus (5+) years’ combined experience in health care account management, sales, and training required.
• Experienced sales professional with the ability to develop and manage a myriad of relationships within key accounts and holds a broad understanding of the healthcare industry.
• Valid driver’s license and ability to do overnight and air travel required.
• Possess a high degree of understanding of the client relationship with Physicians, their needs, and how we can provide service and technology solutions for their pathology needs.
• Demonstrated decision-making ability towards solving problems, while working under pressure and effectively communicating these solutions to coworkers and customers.
• Self-starter with a strong sense of ownership and the ability to work autonomously.
• High energy, enthusiastic, and motivational style.
• Tactical and strategic thinker.
• Able to embrace and lead change management.
• Meet all quotas assigned by management.
• Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Outlook, as well as SharePoint and learning management systems.
• Drive for Results (Service, Quality, and Continuous Improvement) - Ensure procedures and processes are in place that lead to delivery of quality results and continually reassess their effectiveness to achieve continuous improvement within predetermined timeframes.
• Teamwork – Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.

Environment

Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits

• Health, dental, vision, disability, life and AD&D insurance
• FSA and HSA plans
• Employee Assistance Program
• 401K plan
• Vacation time
• Annual sick leave
• Company-paid holidays
• Continuous education allowance
• Employee referral bonus program
• Childcare and commute allowance
• Voluntary elective benefits such as pet insurance, legal plan, accident, critical illness, and hospital indemnity insurance