Region Associate Director (RAD), Neurology (Northwest)

About the role

The Region Associate Director (RAD) is a remote leadership position that is primarily responsible for leading a high performing field-based Medical Science Liaison (MSL) team trained in the area of Neurology and providing input to medical planning that support the safe and effective use of our medicines by patients, physicians, and payers.

Responsibilities

• Team Management
• Active member of the Field Medical leadership/management team, within and across therapeutic areas (TA)
• Identifies talent, conducts robust interview process for selecting highly qualified FM and other Medical personnel, and fills vacancies expeditiously
• Defines and effectively implements key talent retention strategies
• Ensures new staff attend new hire on-boarding and complete required therapeutic and administrative training programs within established timelines
• Develops appropriate succession plan
• Drives and tracks performance of FM team members and ensures objectives are met by regional FM team
• Effectively provides consistent coaching, mentoring, and frequent feedback to direct reports, and others, as appropriate; documents behavioral observations and performance as directed and/or as needed
• Conducts all company directed performance assessments with reports and actively participates in talent conversations
• Creates and encourages an environment that stresses open, candid and timely feedback relative to performance and behaviors
• Represents customers’/stakeholders’ concerns, priorities, and needs with internal stakeholders to develop strategic plans and innovative solutions
• Sets specific and measurable objectives and tracks and analyzes performance data against these measurements for the team
• Disease Area Reference Point
• Continuously updates and monitors team knowledge of Disease Area (DA), patient treatment trends, product data and scientific activities
• Ensures participation of team in planned therapeutic training activities
• Ensures FM engages in timely exchanges with external customers and internal partners in accordance with compliance policies and procedures to communicate medical information for all products in an accurate, balanced, fair and objective manner
• National Level Leadership
• Recognized by others for ability to develop field medical staff and preparing them for expanded roles across the enterprise
• Develops training initiatives that have national impact
• Effectively manages Account responsibilities for 2 or more accounts
• Responsible for the development and execution of a medical account plan for 2+ accounts and orchestrating relationship management
• Recognized within and between TAs for strategic and visionary thinking on a broad scope and national level
• Identifies and develops innovative approaches to work processes and results
• Stakeholder Management
• Expert Contributor to Internal Partners
• Coordinates regional scientific support consistent with FM Plans in alignment with high-priority regional business issues
• Provides strategic input and insights as part of compliant collaboration across the matrix in support of account management
• Promotes effective working relationships with internal partners including cross-matrix field leadership
• Establishes effective cross-functional work practices [in co-marketed product arrangements]
• Ensures appropriate regional management of speaker lists and speaker program support (if applicable)
• Collaborates on global initiatives and activities, when appropriate
• Frequently called upon to serve on cross-functional or cross-therapeutic teams that have national impact
• Medical Planning/Strategy (RD BRAND LIAISON)
• Participates as an active member of the Medical matrix team
• Home Office (PPK-based) interface at least 2x per year, where strategic thinking can be demonstrated (e.g. National Point role responsibility)
• Creation/execution of 1-2 medical initiatives per year
• Communicates information to national team and ensures execution of Medical Strategies, Objectives and FM Plans within boundaries established by regulatory and legal compliance in accordance with company policies and sound ethical practices
• Engages in appropriate collaboration with the region sales and access matrix teams to share geographical and healthcare provider information within compliance boundaries
• Collaborates with US (+/- Global) Medical and Commercial colleagues on Brand planning and FM activities
• Develops the Product FM Plan for the team in collaboration with the FM TA Lead
• Develops Region level Field Medical Plans in alignment with national FM plan and US Medical strategies and objectives
• Inputs into Medical Products Plans and Strategies based on analysis of medical literature and FM input
• Develops and maintains effective working relationships with Matrix team members
• Provides strategic leadership and insights into the development of the Medical Product and Disease State Plans that produce tangible and measurable objectives
• Frequently called upon to provide strategic input and suggest solutions for key priorities and challenges
• Scientific Material Contribution & Review
• Assess, identifies and contributes to resolution of gaps in FM resources; collaborates with the Field Medical Communication Specialist (FMCS), TA point, Medical Information and Medical Strategy on development of appropriate FM scientific resources
• Collaborates with FMCS, FM Trainers, TA point and Medical Strategy for development and implementation of the therapeutic training plan for the DA and associated product(s)
• Account Management
• Facilitate scientific collaboration within account with both a customer-focus and BMS enterprise view
• Create a trusted partner relationship with senior leaders at the account
• Create a collaborative exchange with account through sharing the BMS scientific strategy and coordinating dialogue with external stakeholders (e.g. site leadership, thought leaders, scientists, research staff, pharmacists, industry-affairs office personnel, etc.)
• Effectively and timely triage of issue resolution across the account(s), including integrating and facilitating interactions with BMS customer-facing stakeholders and then mobilizing them to respond to customer needs
• Pharmacovigilance
• Ensures that FM team has the required knowledge to identify Adverse Events

Qualifications

Master's degree in a related field, such as medicine, pharmacy, biology, or a related discipline, with a minimum of 5 years of experience in pharmaceutical sales, medical science liaison, or a related field.

Experience in managing a team of medical professionals, including conducting interviews and hiring decisions.

Strong understanding of neurology and the ability to communicate complex medical information to healthcare professionals.

Excellent interpersonal and communication skills, including the ability to build and maintain relationships with healthcare providers, payers, and other stakeholders.

Ability to manage multiple projects simultaneously and prioritize tasks effectively.

Knowledge of medical literature and the ability to conduct thorough research and analysis.

Experience with medical planning and strategy development.

Experience with clinical trial management and site identification.

Experience with pharmacovigilance and adverse event reporting.

Ability to work independently and as part of a team.

Ability to travel up to 20% of the time.

Valid driver’s license and reliable transportation.