Region 2 - Vocational Support Advisor

Job Summary

Community Based - Vocational Support Advisor: you'll play a vital role in helping clients overcome employment barriers and achieve their short-term and long-term employment and training-related goals. You will connect clients with opportunities that lead to sustainable jobs, ultimately contributing to their success.

Responsibilities

• Connects clients with potential employers and communicates extensively with the Disability Services team.
• Initiates and maintains ongoing contact with our contract holder, a variety of relevant businesses, and team members to ensure quality services for our clients.
• Recruits companies to participate in VR services, including Work-Based Learning opportunities, informational interviews, job shadows, job site tours, and employment.
• Educate clients and businesses on reasonable accommodations, disability etiquette, employee/employer rights and disability disclosure.
• Assess client skills, need for support and disability related barriers to employment.
• Manage complex relationships between clients, DVR/DBVI, employers, families/guardians, school systems, case managers and all other relevant stakeholders, while maintaining client confidentiality.
• Manage time effectively and prioritize tasks to meet established deadlines.
• Submit timely and accurate case data that supports contract measures and outcomes.
• Respond to client, funder, and employer needs.
• Demonstrate and adhere to client confidentiality policies.

Requirements

• High School Diploma or Equivalency, in combination with either:
• Experience working with people with disabilities
• Experience developing business relationships
• Solid understanding of job search and job development techniques
• Proficiency in computer-based applications and software, including but not limited to Microsoft Office Suite, iPhone application and basic data entry to maintain client files.
• Candidates should demonstrate the ability to troubleshoot common technical issues and adapt to new technologies as needed.
• Excellent verbal and written communication skills
• ACRE certification or ability to obtain certification within 6 months of date of hire.
• Must be able to travel as required.
• Valid driver’s license permitting operation of a vehicle with a safe driving record.
• Criminal background check that meets Agency standards.

Qualifications

• BA/BS in rehabilitation services, business, human services, human relations, or related fields with experience supporting people with disabilities (preferred).

Skills

• Ability to work under pressure and maintain productivity in a fast-paced environment.
• Strong interpersonal and communication skills.
• Knowledge of reasonable accommodations and disability etiquette.
• Ability to manage complex relationships and maintain confidentiality.
• Proficiency in computer-based applications and software.

Benefits

• In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:
• Medical, Vision, and Dental benefits
• Telehealth services for physical and mental well-being
• 30% Employee discount at Goodwill stores in ME, NH & VT
• Generous PTO Plan
• Valuable job training with growth potential
• And more!