Refill Pharmacy Technician II

About the role

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Responsibilities

• Collaborate directly with providers and clinical staff to review, process, and manage prescription refill requests from patients and external pharmacies
• Analyze refill requests for accuracy, completeness, and appropriateness prior to pharmacist review
• Enter and maintain prescription and refill information accurately in the pharmacy system
• Communicate professionally with patients, providers, and pharmacies to clarify refill requests and resolve issues in a timely manner
• Ensure all refill activities comply with state regulations, organizational policies, and patient safety standards
• Prioritize workload effectively to meet volume demands while maintaining a high level of accuracy
• Support pharmacists and other pharmacy team members in daily operations as needed
• Maintain confidentiality and uphold HIPAA standards in all communications and documentation

Qualifications

• A High School Diploma or GED
• Active Indiana Pharmacy Technician License
• Minimum of two (2) years of pharmacy technician experience (retail experience preferred; hospital experience considered)
• Requires an active Pharmacy Technician National Certification at time of application (PTCB or NHA)
• Ability to work under pharmacist supervision and follow established procedures

Benefits

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met.)
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck!