Referral Specialist

Employment Type Full time Shift Day Shift Description Location: Ear, Nose & Throat Status: Full Time- 40 hours Why Saint Joseph Health System? At Saint Joseph Health System, our values guide every decision we make. We honor our mission to care for every individual who needs us by investing in our people, our technology, and our capabilities. This commitment enables us to deliver exceptional, high‑quality care across our communities. What We Offer Tuition reimbursement for all full-time and part-time colleagues, beginning on the first day of employment100% employer-paid tuition for the ASN-to-BSN program (paid directly to our learning partner)Comprehensive benefits starting day one (Medical, Dental, Vision, PTO, Life Insurance, STD/LTD, and more)Retirement savings plan with employer matchGenerous paid time off program plus 7 paid holidaysNo mandatory overtimeEmployee referral incentive programState-of-the-art equipment, unlimited CEUs, and a supportive team environment Job Summary Performs clerical, reception, scheduling and patient financial account functions. Assists in coordinating primary health care services to a large outpatient client population. Retrieves, reviews and assigns and/or distributes all referrals/faxes. Verifies eligibility and status of referrals when appropriate for the physician office and/or member. JOB SPECIFICATIONS AND CORE COMPETENCIES Education: High school graduate or equivalent is preferred. Previous training in general medical office skills and procedures. Proficient and knowledgeable of medical terminology. Experience: One to two year's experience is preferred. Recent physician office, hospital business office or background in claims or customer service required. Computer proficient and appropriate telephone etiquette skills required. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.