Referral Management Nurse

About the role

Join ReDiscover’s Clinical Support Department and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Responsibilities

• Process referrals for labs and treatment within and outside of the agency.
• Manage client follow-up and collaboration with treatment teams inside and outside of the agency.
• Collect and document all information in the EHR, including appropriate releases, treatment plans, labs, medical records, referrals, outcomes and all other duties pertaining to referrals and collaborative treatment.
• Run reports and complete duties to ensure compliance with CCBHC standards are met.
• May provide nursing support to additional clinics as appropriate to agency and/or program which can include:
• Utilizes the nursing process to develop and implement quality, trauma-informed, age-appropriate care for the client and family, promoting optimal client outcomes in a safe and welcoming environment.
• Completes nursing assessment including client health information and history, vital signs, height, weight, allergies, symptoms, safety, and all other pertinent information required for program-appropriate care.
• Documents in the EHR and shares client information and current condition with care team members in a timely manner to ensure cohesive and comprehensive care.
• Demonstrates culturally competent knowledge and respect for all clients and guests through verbal and non-verbal communication techniques and behaviors.
• Provides support as needed.
• Safeguards Protected Health Information written and electronically and maintains confidentiality in accordance with ReDiscover’s policy.

Requirements

• Bachelor's degree from an accredited nursing program.
• Active Missouri license as a Registered Nurse.
• A valid state-issued automobile operator’s license is required.
• Preference of 1-3 years of experience in mental health, substance use, emergency department or community treatment center setting serving vulnerable populations.
• Additional experience and course work in the mental health/substance abuse/criminal justice related field with clients who have co-occurring mental health disorders is preferred.
• Basic to Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.