Referral Management Coordinator

About the role

As a Referral Management Coordinator at Live On Nebraska, you’ll play a critical role in the early stages of the organ donation process. This position ensures the timely and accurate evaluation of potential organ donor referrals, all while working remotely. By collaborating with hospital staff and interdisciplinary teams, you’ll gather essential information, evaluate donor suitability, and help maximize donation opportunities. Your efforts will directly contribute to saving and enhancing lives, aligning with our mission to give the most precious gift of all—life.

Responsibilities

• Conduct initial phone screenings in collaboration with hospital staff, collecting essential information for potential organ donor cases.
• Review electronic medical records (EMR) and collaborate with the on-site organ team to evaluate donor suitability and optimize donation opportunities.
• Build and maintain donor charts, ensuring all data collected through EMR and phone interactions is accurately entered into the internal system.
• Partner with hospital staff and interdisciplinary team members to support the organ donation process from referral to authorization.
• Complete all records in compliance with regulatory standards, working closely with the Quality Department to ensure accuracy.
• Actively participate in departmental meetings, training, and quality assurance initiatives.

Schedule

• This position works 12-hour shifts, primarily during the day and mid with occasional night shifts shared among the team on a rotating basis.
• Schedules vary based on staffing and operational needs and may include weekends and holidays.
• Requires regular work during evenings, nights, and weekends.
• Must be available to work on weekends either regularly or as needed based on business demands.

Requirements

• Must be a Licensed Registered Nurse, Respiratory Therapist, or Paramedic/EMT.
• Current experience working in a critical care or emergency care setting required.
• Ability to obtain and maintain an ACLS, PALS, and BLS certification.
• Familiarity with EMR usage (Epic, Cerner, Meditech, internal EMR systems).
• Proficient with Microsoft Office Suite or related software.
• Ability to function well in a high-paced and stressful environment.

Pay

A reasonable estimate of the current range is $28.43 - $35.56 per hour.

Benefits

• Competitive salary
• Comprehensive benefits package
• Supportive team environment