Referral and Scheduling Coordinator
The Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. Performs basic administrative/clerical/operational/customer support/computational tasks.
Qualifications
- 2 years of hands-on referrals healthcare experience in a clinical setting, preferably within the Medicare population
- Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
- Proficient in medical terminology
- Excellent professional communication abilities, at all levels within the organization and with patients, at all times
- This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. Must be screened for TB if selected for this role
Preferred Qualifications
- Bachelor's Degree in Healthcare or Business Administration
- Bilingual English/Spanish
- Knowledge of ICD 10 and CPT coding
- Medical Assistant or Professional State Certifications related to healthcare
Work Hours
Monday – Friday 8:00 to 5:00
Location
Onsite in Daytona Beach, FL
About Us
Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About CenterWell, a Humana company
CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
About Humana
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.