Reef 76 | Bartender AM

Omni Fort Lauderdale Hotel is a 29-story hotel located at 1950 Eisenhower Blvd, connected directly to the Broward County Convention Center. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center, along with over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms, and pre-function meeting space with waterfront views.

About the role

The Bartender will provide efficient, friendly customer service while maintaining a clean, professional, and top-quality bar.

Responsibilities

• Follow, enforce, and comply with all Omni rules, policies, procedures, standards, and recipes.
• Properly set up and maintain a clean, efficient bar throughout the shift.
• Greet guests with a pleasant smile and superior customer service.
• Take orders and answer questions or offer suggestions on food and beverage menu selections, including daily specials.
• Mix drinks for servers according to standard recipes.
• Demonstrate familiarity with the wine list, stemware, and appropriate garnishes.
• Follow procedures outlined in the employee manual and bartender’s manual.
• Jigger pour and make drinks for servers only when rung in on Micros.
• Ensure consistency in the presentation and recipes of all cocktails.
• Be familiar with and enforce all policies related to liquor liability laws.
• Record transactions in the MICROS system at the time of order and adhere to cash handling standards.
• Be familiar with all property amenities and other restaurants.
• Present accurate checks to guests and process payments.
• Maintain cleanliness of work areas throughout the day.
• Polish and clean water glasses in the assigned station before opening hours.
• Perform station set-up, breakdown, and side-work.

Requirements

• Minimum 1-year bartending experience.
• Developed knowledge of wine, spirits, and beer, with experience selling and presenting wines.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
• Ability to accurately and efficiently input information into MICROS.
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize, and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recovery, and problem-solving skills.
• Must be able to work a variety of shifts, including weekends and holidays.

Environment & Physical Demands

• Move, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Frequent bending, reaching overhead, twisting, and consistent use of hands and arms.
• Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.

Tools & Equipment

• Micros terminal and printer
• Food and beverage items
• Bar tools