Reef 76 | Assistant Food and Beverage Manager

JOB PURPOSE

To ensure the maximum guest satisfaction in a consistent and controlled atmosphere providing Food and Beverage products complying with Omni Food & Beverage standards. Responsible for the proper training and supervision of Food & Beverage personnel.

Essential Job Functions

• To consistently ensure the maximum guest satisfaction while dining in the restaurant.
• Pre-meal meeting conducted with service staff on a daily basis.
• Supervision of floor during operation.
• Ensure that service personnel follow service protocol including steps of service.
• Handle all complaints to the guests' satisfaction.
• Make the staff weekly schedule.
• Ensure Kitchen, stewarding and cashier staff are on duty as scheduled.
• Ensure the side-stations are fully stocked with equipment.
• Making sure the beverage machines are functioning properly.
• Ensure station rotation in seating.
• Assist in seating or service of guests as necessary.
• Monitor productivity of service staff.
• Monitor the quality and consistency of the food product.
• Making sure special boards and/or descriptions posted accurately.
• To be familiar with clients so that there is constant recognition of all repeat guests.
• Review reservations on a daily basis and check against the VIP list from the front desk.
• All special attention details handled properly.
• Maintain the physical atmosphere and cleanliness of the restaurant.
• Maintain the staff’s uniforms and appearances meet specifications.
• Makes sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands.
• Makes sure all equipment in good condition and clean.
• All lights and music adjusted appropriately for each meal period.
• Constantly perform positive up-selling techniques with service staff.
• Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
• Know and adhere to all company policies and procedures.
• Know emergency procedures and work to prevent accidents.
• Be familiar with and enforce all policies related to liquor liability laws.
• Perform any and all other duties assigned and/or required by management.

Qualifications

• Previous Restaurant Manager Experience required.
• Flexible schedule including evenings, weekends, and holidays.
• Understanding of financial statements and labor productivity.
• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Working in interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various cleaning chemicals. Exposure to food items and beverages.

Benefits

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.