RedLion Mobile Store Manager- Norwalk
RedLion Mobility · Norwalk, CT · 2 mo ago
On-siteSales$55k/yrFull-time
Key Responsibilities
- Sales & Product Knowledge: Oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance. Upsell and cross-sell products to maximize sales opportunities. Analyze performance data, identify trends and gaps, and act on growth opportunities.
- Team & Organizational Success: Partner with marketing on local events, promotions, and seasonal campaigns. Recruit, hire, train, and develop a high-performing sales team. Build a collaborative, accountable, performance-driven culture focused on recognition and results.
- Customer Experience: Maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally. Keep the team current on products, promotions, technology updates, and company expectations. Ensure the team stays up to date on current products, promotions, and technology updates.
Requirements
- Experience: 3-5 years of retail management experience, preferably in wireless, broadband, or consumer electronics. Proven success driving sales, leading high-performing teams, and using performance metrics.
- Skills: Strong leadership, communication, coaching, analytical, and problem-solving skills. Proficient in Microsoft Office; telecom/wireless industry knowledge preferred.
- Education: High school diploma or GED; Associate or Bachelor's degree preferred.
- Availability: Flexible availability, including evenings, weekends, and holidays. Reliable transportation and willingness to travel within a 35-mile radius.
Benefits
- Perks & Benefits: Competitive base salary + uncapped commission potential. Medical, Dental, and Vision Insurance; 401(k).
- Paid Training and Onboarding: Paid vacation, sick time, and personal days.
- Internal Promotions & Advancement Opportunities: Employee-exclusive growth & rewards programs, including: Milestone Program - Recognition and rewards at every stage of your leadership journey, Winners Circle - Annual all-expenses-paid trip for top performers.