Red Hat OpenShift Cloud Engineer SME

Responsibilities

• Architect, plan, deploy, administer, upgrade, optimize, and sustain Red Hat OpenShift environments across cloud, on-premises, and hybrid infrastructure and applicable DoD impact/classification levels.
• Own OpenShift cluster lifecycle activities including installation, configuration, upgrades, patching, backup/restore, certificate management, operators, security, networking, storage, performance, and capacity management.
• Serve as the senior escalation point for production OpenShift failures and perform root cause analysis across control plane and worker nodes, operators, networking, storage, ingress, DNS, authentication/RBAC, certificates, registries, workload, resource constraints, and cluster health/performance.
• Support onboarding of customer and partner/vendor teams and coordinate with Program/Project Management and engineering teams to ensure appropriate resources, dependencies, and operational support.
• Implement and troubleshoot OpenShift/Kubernetes networking to include Services, Routes/Ingress, DNS, network policies, load balancing, and integration with enterprise networking and firewalls.
• Integrate and troubleshoot persistent storage using Storage Classes, Persistent Volumes/Claims, and enterprise/cloud storage platforms.
• Automate OpenShift/Kubernetes infrastructure and application configuration using Infrastructure as Code, configuration management, Helm, and GitOps methodologies.
• Integrate OpenShift with enterprise CI/CD pipelines, container registries, artifact repositories, security scanning, and GitOps workflows.
• Maintain security compliance and execute remediation, patching, vulnerability management, and POA&M activities required to sustain applicable ATOs.
• Develop architecture, configuration, operating, troubleshooting, and knowledge transfer documentation; cross train engineers and establish repeatable platform standards and procedures.
• Advise Government customers, project management, engineering teams, and leadership on OpenShift architecture, migrations, platform operations, technical risks, tradeoffs, and recommended solutions.
• Track relevant platform and industry developments and contribute to solutioning, capture, and proposal activities as needed.

Requirements

• Bachelor of Science degree or equivalent directly relevant experience, subject contractual labor category requirements.
• Must possess an active TS security clearance and be eligible and willing to obtain SCI access and a CI polygraph.
• 7+ years of responsible and relevant infrastructure/platform engineering experience, including substantial hands on Kubernetes experiences and at least 3+ years of hands on production Red Hat OpenShift engineering/administration experience.
• Expertise designing, deploying, administering, upgrading, and troubleshooting Red Hat OpenShift clusters in production environments.
• Demonstrated experience operating OpenShift across enterprise cloud, on-premises, and/or hybrid infrastructure environments.
• Expertise with Kubernetes architecture, deployment, administration, workload management, and troubleshooting.
• Strong Linux systems administration experience with RHEL and Red Hat Enterprise Linux CoreOS (RHCOS).
• Hands on experience with OpenShift/Kubernetes environments using Infrastructure as Code, configuration management, Helm, and/or GitOps methodologies.
• Experience implementing security hardening, vulnerability remediation, patching, and configuration compliance in regulated or DoD environments.
• Strong understanding of cloud infrastructure and experience deploying or operating OpenShift/Kubernetes within AWS, Azure, or comparable enterprise cloud environments.
• Demonstrated ability to independently troubleshoot complex production platform issues, perform root cause analysis, and develop actionable technical recommendations.
• Demonstrated ability to serve as a technical escalation point person, mentor engineers, establish platform standards, and communicate technical risks and tradeoffs to customers and leadership.
• Strong customer focus and strong written, verbal, analytical and problem solving skills.
• DOD 8570-01M certification: IAM Level I or better (e.g., Security+).

Desired Skills

• Active TS/SCI with CI Polygraph.
• Red Hat Certified OpenShift Administrator, Red Hat Certified Specialist in OpenShift Administration, RHCE, or comparable Red Hat certification.
• Experience deploying/managing Red Hat OpenShift clusters in multiple configurations (bare metal, hybrid, multi-cloud, air-gapped).
• Experience with Ansible, Terraform, Helm, Argo CD/OpenShift GitOps, and GitLab CI/CD.
• Experience with enterprise container registries such as Red Hat Quay, Harbor, GitLab Container Registry, AWS ECR, or comparable platforms.
• Experience with RMF, STIGs, POA&M remediation, ATO sustainment, and security requirements for containerized platforms.
• Experience with OpenShift Data Foundation, NFS, cloud native storage, or comparable enterprise storage platforms.
• Experience supporting GPU enabled Kubernetes/OpenShift environments, including GPU operators/drivers, resource scheduling, and containerized AI/ML workloads.
• Familiarity with standard CI/CD, GitOps, and DevSecOps operations, with a focus on Red Hat OpenShift processes and procedures.
• Experience working within common cloud management consoles (AWS, Azure, GCP, OCI).
• Automation and Infrastructure as Code (IaC) experience: Proficiency with Ansible, Terraform, Help, GitOps workflows.
• Strategic thinking and ability to communicate impacts to Senior Leadership, regarding changes in concise language.
• Process improvement focused and the ability to drive efficiencies in the process.
• Able to assist with other activities as needed to support the team.