Red Allen's Server- The Wigwam

About the role

The Wigwam is a Four Diamond property with 331 guest rooms spanning 440 acres. Located in Litchfield Park, AZ, The Wigwam is a renowned Arizona landmark deeply entwined with Arizona history since 1929. We are currently seeking enthusiastic, driven individuals with a great attitude and a passion for excellence to join our team.

Responsibilities

• Prepare the restaurant pre-shift for the service ahead
• Greet guests as they arrive or move about the restaurant
• Guide guests on their culinary journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Understand the details of the menu to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Aid guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation

Requirements

• An engaging and welcoming personality
• A descriptive and sales-oriented approach
• Two to four years of food service experience
• Knowledge of wine, beer, cocktails, and spirits
• Ability to work under pressure in a fast-paced environment
• A passion for creating an exceptional experience for all guests
• Excellent communication skills

Qualifications

• High school diploma or equivalent
• Valid driver’s license
• Food handler’s certification

Skills

• Customer service orientation
• Attention to detail
• Teamwork and collaboration
• Problem-solving skills

Benefits

• Comprehensive health insurance
• Paid time off
• Professional development opportunities
• Employee discounts

Pay

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.

Schedule

Hours vary based on department needs and shift availability.