Recurrent Staff Employee-Certified Medical Assistant (CMA)

Position Description Employees in this classification provide patient care management to an assigned clinic in the areas of clerical and clinical duties. In clinical setting, the employee receives direct supervision from physician or nursing supervisor in either oral or written form. In office setting, the employee receives direct supervision from department administrator. Work is performed under usual office and clinic conditions. May be stressful when working under emergency conditions. This position must supervised by a Registered Nurse. Major/Essential Functions The Texas Tech Physicians Family Medicine Clinic is committed to providing high quality medical care for individuals of all ages. We are dedicated to providing an excellent training environment for Family Medicine Physicians of today and the future. Our clinic is a fast-paced, team-oriented environment where the patient always comes first. This position in Family Medicine is for PRN shift work with family friendly hours. Family Medicine is looking for CMA's, PCT's, EMT's and Paramedics to work with patients and perform the tasks listed below. Welcoming patients warmly with compassion. Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response to all members of the health care teamWorking collaboratively with other health care team members to ensure patient needs are met and clinic operations are efficientAssisting nurse manager in ensuring all team members are meeting service standards and following department guidelinesIdentifying needs for improvement and opportunities to recognize excellence in the performance of all team membersTaking and recording accurate vital signs and measurements as well as assisting with exams and procedures Participating in the identification of patients needs for referrals as well as implementing teaching plans for patients and their families in accordance with individual care plansManaging refill requests and administering medications to patients following policies and procedures for medication managementAssisting with managing patient information for the Texas Tech Physicians Family Medicine Clinic involving managing and tracking all forms, faxes and medical records including incoming and outgoing correspondence. Responding to and follow up on all messages in the electronic health record daily as well as releases of information as requested. Promoting good communication and build positive relationships within the Texas Tech Physicians system as well as external community clinics and clinicians. Required Qualifications Education: A minimum of a High School diploma or equivalent. License/Certification: Graduation from an approved certified program for assistants in the area of required specialty. Certification by an approved accredited certifying agency in the specialty that particular work will be performed. Preferred Qualifications Bilingual: Spanish Speaking. Academic clinic setting experience. EMR-Epic experience. General experience handling and managing medical records. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team membersPaid Time Off – Including holidays, vacation, sick leave and moreRetirement PlansWellness ProgramsCertified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.