Recruitment Operations Program Assistant

Duties

• Digital Engagement Initiatives
• Writing and editing blog-style articles for CampusESP, ZeeMee, and other engagement platforms.
• Developing and maintaining a digital content strategy that includes both current news and evergreen content to ensure consistent engagement.
• Generating original content ideas, conducting research, and capturing student success stories to highlight campus life.
• Monitoring engagement analytics and tracking key performance indicators (KPIs) to assess content effectiveness.
• Collaborating with university departments to gather information, revise content, and ensure alignment with institutional messaging.
• Aiding in proofreading digital newsletters, print materials, and departmental presentations.

Administrative Support

• Processing and reconciling expenses using Texas A&M’s financial systems, including Laserfiche and Emburse, while ensuring compliance with university and system policies.
• Cooking with Academic Affairs Business Services for purchases, interdepartmental transfers, and vendor payments.
• Maintaining accurate expense records, tracking program costs, and providing leadership with financial summaries to assess program budgets.
• Serving as a liaison between the Recruitment Operations team and key administrative offices, including TAMUHR, Transportation Services, and the Business Office.
• Organizing and maintaining electronic files, records, office supplies, and equipment to support daily operations.

Customer Service & Program Coordination

• Gaining a knowledge base of Recruitment and Admissions procedures to assist with phone and in-person inquiries.
• Monitoring and responding to the Aggiebound email inbox, addressing information requests from prospective students, high schools, and educational organizations.
• Aiding in risk management compliance, including the collection and verification of student liability forms.
• Serving as a point of contact for internal units and prospective student centers, relaying information from the Assistant Director of Recruitment Operations as needed.
• Occasionally supporting the Peer Recruiter email inbox to respond to admitted student inquiries.
• May provide program support on department-wide initiatives, like Texas Together, in the Houston Metroplex area.

Qualifications

• Education: Bachelor’s degree
• Preferred Qualifications: Bilingual in Spanish, Degree in English, Writing Experience in CampusESP or ZeeMee, One year of experience working with Undergraduate Recruitment at Texas A&M University, Knowledge, Skills, And Abilities: Excellent interpersonal, verbal, and written communication skills, Organization skills, Ability to multi-task and work cooperatively with others.