Recruiting & Retention Manager

About the role

Are you passionate about finding great people—and creating an environment where they want to stay and grow? The Salema Group is looking for an energetic, relationship-driven Hiring & Retention Manager to lead recruiting, onboarding, employee engagement, and retention efforts across our 28 Dunkin’ restaurants. This isn't just a recruiting position. You'll have the opportunity to impact the entire employee experience—from someone's first interaction with our company through onboarding, development, recognition, and career advancement.

Responsibilities

• Lead full-cycle recruiting for restaurant positions
• Develop creative strategies to attract candidates across multiple markets
• Manage job postings, applicant flow, screening, interviews, and hiring coordination
• Partner with District and Restaurant Managers to understand current and future staffing needs
• Build relationships with schools, colleges, workforce agencies, community organizations, and other recruiting partners
• Represent The Salema Group at career fairs and hiring events
• Help strengthen our employer brand through recruiting campaigns, social media, and community outreach
• Coordinate a consistent and welcoming onboarding experience
• Partner with Restaurant Managers and our Training Manager on start dates, orientation, and training
• Follow up with new employees throughout their first 90 days
• Continuously look for ways to improve early employee engagement and retention
• Develop employee engagement and retention initiatives
• Conduct stay interviews and employee listening sessions
• Analyze turnover trends and identify opportunities to improve retention
• Develop recognition and appreciation programs
• Support programs such as our quarterly SPARK Awards
• Celebrate employee milestones, promotions, certifications, and achievements
• Help create career pathways and internal promotion opportunities
• Support leadership development and succession planning
• Help identify and develop future leaders throughout the organization
• Track recruiting, staffing, onboarding, turnover, and retention metrics
• Evaluate recruiting sources and hiring effectiveness
• Identify trends and recommend improvements
• Help us continually improve our recruiting systems and overall employee experience

Requirements

• Are outgoing and enjoy building relationships
• Are highly organized and able to manage multiple priorities
• Communicate professionally and follow through
• Are comfortable interviewing and evaluating candidates
• Enjoy using data to identify trends and solve problems
• Are comfortable with technology, including Microsoft Office and applicant tracking or HR systems
• Have a valid driver's license and are comfortable regularly visiting restaurant locations throughout Seacoast New Hampshire and Southern Maine
• Experience recruiting for hourly or multi-unit operations is preferred, but we're equally interested in finding someone with the right combination of energy, organization, relationship-building skills, and passion for developing people.

Pay

$54,000–$65,000 annually, inclusive of performance-based bonuses

Benefits

• Medical, Dental & Vision Insurance
• Paid Time Off
• Employee Meal & Beverage Discounts
• Life & Disability Insurance Options
• Professional Development Opportunities
• Career Advancement Opportunities

Schedule

This is a unique mix of office, remote, and field-based work. You'll spend time at our home office as well as visiting our restaurants and connecting directly with our teams. Approximately 3–4 hours on Saturdays are required to accommodate student interviews. Saturday hours can be offset by working a shorter day during the week.