Recruiting Operations

Overview

Profound is a marketing platform for the AI era, helping brands understand and leverage AI-driven search to grow. With support from leading investors and a diverse team across multiple locations, Profound aims to redefine marketing strategies in the age of AI.

Responsibilities

• Own Profound’s ATS end to end, including pipeline configuration, stage definitions, scorecards, automations, and integrations with scheduling and sourcing tools
• Audit the full hiring process, mapping where candidates are moving fast, stalled, and lost, then fix it
• Manage or lead a team of Recruiting Coordinators, owning their day-to-day priorities, growth, and performance as we scale hiring
• Build and maintain a recruiting metrics dashboard tracking time to hire, pipeline conversion by stage, source quality, and offer acceptance rates, and surface insights that drive decisions
• Design and run hiring manager enablement, including structured intake templates, interview guides, and scorecards that turn hiring managers into force multipliers
• Set SLAs across the recruiting process, including response times, feedback timelines, and stage duration expectations, and hold teams accountable to them
• Build documentation and playbooks that allow the recruiting function to scale, covering everything from role kickoff to debrief to offer close
• Manage the recruiting tech stack beyond the ATS, including scheduling tools, sourcing platforms, and LinkedIn Recruiter, ensuring we get full value from each system
• Partner with Finance and People Ops on headcount planning and req tracking to ensure approved hiring plans move through the pipeline on schedule

Qualifications

• Systems thinker who finds broken processes interesting and instinctively works to map and fix them
• Analytical and data-driven, able to build dashboards and translate recruiting data into actionable recommendations
• Familiar with modern ATS platforms and able to configure and optimize them, not just use them
• Strong communicator who can run enablement sessions and earn trust from hiring managers across functions
• Highly organized and able to manage multiple roles, recruiters, and workflows without losing track of details
• Comfortable building from zero and excited by the lack of existing playbooks
• High agency operator who identifies what needs to happen and executes without waiting for direction

Location

This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.

Compensation

The expected base salary range for this role is $100,000 to $140,000 (NYC and SF). Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.