Recruiting Operations Analyst

About the role

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward.

Responsibilities

• Data & analytics:
  • Partner and collaborate with Recruiters, Recruiting Managers, and cross-functional partners such as People Analytics, People Operations.
  • Support stakeholders with recruiting dashboards to raise the proficiency level across the recruitment team — covering pipeline health, funnel conversion, time-to-fill, source effectiveness, and more.
  • Ensure data integrity across all recruiting systems; establish and maintain processes that keep our data accurate and trustworthy.
  • Translate complex data into clear, actionable insights for recruiters, hiring managers, and senior leadership.
  • Build enablement resources such as: reporting guides, data dictionaries, metric definitions that empower the team to self-serve on data.
• Systems & operations:
  • Serve as an admin and subject matter expert for Greenhouse ATS, including configurations, workflows, permissions, integrations, and reporting.
  • Help optimize our broader recruiting tech stack (Greenhouse, Workday, FindEm, CoderPad, and others), with a sharp eye on how tools work together and where the stack has gaps.
  • Troubleshoot data discrepancies and system issues, providing hands-on support to recruiters and hiring teams.
  • Support process improvement initiatives using data to identify inefficiencies and measure the impact of changes.
• AI & automation:
  • Actively experiment with AI-assisted workflows that reduce manual work, improve data quality, or accelerate recruiting processes.
  • Identify automation opportunities across the recruiting function and prototype solutions whether that's an AI-powered reporting pipeline, a Greenhouse integration, or a candidate communication workflow.
  • Contribute to the team's broader AI fluency by sharing what you're building, what's working, and what isn't.

Qualifications

• 2+ years in Recruiting Operations, Talent Analytics, People Operations, or a similar data-focused role.
• Strong analytical instincts — you're comfortable working with messy data, building reports from scratch, and surfacing patterns that matter.
• Hands-on experience with recruiting or HR systems (Greenhouse ATS strongly preferred).
• Proficiency with reporting tools and data visualization — Excel, Google Sheets, or BI tools like Tableau or Looker.
• Genuine curiosity about AI and automation — you don't need to be an engineer, but you should be someone who tinkers, experiments, and has opinions about where AI can and can't add value.
• Strong collaborator and communicator — you can tell a data story that moves people to action.

Skills

• Curiosity about AI and automation.
• Collaboration and communication skills.
• Data analysis and visualization skills.
• Experience with recruiting analytics programs or KPI frameworks.
• Experience with API integrations or low-code/no-code automation tools.
• Familiarity with AI tools in a recruiting or HR context.
• Experience supporting OFCCP compliance reporting or other data-driven compliance frameworks.

Benefits

Based in Chicago, IL. Box is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

Pay

United States Pay Range: $67,000 USD - $75,000 USD