Recruiter

Location: 300 Penn Center, Pittsburgh, PA 15235

Type: Non-exempt • Wage: $21 - $23 • Some travel is required

About the Company

Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do, and commitment to ongoing quality have defined over three decades of exceptional results. Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.

Your Impact

Do you enjoy community involvement and establishing relationships? In this role, you will have the opportunity to develop and implement strategic outreach methods while assisting local businesses with talent acquisition. You will serve as a liaison for establishing and cultivating relationships with participants, employers, and community agencies.

Responsibilities

Primary Objectives of Position: The role of the Business Services Liaison is to identify job opportunities for participants and match qualified participants with these employment opportunities. This position is responsible for developing relationships with employers, successfully placing participants into jobs, and providing ongoing retention services to both the employer and the participant.

• Initiates and maintains ongoing personal contacts with a variety of business and industry representatives and job placement/training agencies.
• Promotes participant placement by making cold calls to potential employers.
• Explains benefits and employment support services provided by the Program to employers, including addressing employer's special needs.
• Researches newspapers, agencies, and other resources for job leads.
• Locates jobs for participants who completed training programs.
• Collects data from employers related to job orders including job requirements and skills.
• Matches job skills with applicant qualifications; refers qualified applicants to employers.
• Conducts follow-up after placement and keeps updated regarding future openings.
• Coordinates and attends job fairs to conduct outreach and recruitment activities.
• Assists participants in assessing their job skills for positions; administers and scores standard career assessments.
• Instructs in job seeking, application procedures, resume writing, interview preparation, and job retention skills.
• Assists participants in preparing job search portfolio.
• Provides job search/career information workshops and presentations.
• Provides labor market and community resource information.
• Works with Career Navigators to exchange participant activity and progress data.
• Utilizes Extreme Customer Service behaviors with all interactions with internal and external customers.

Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required.

Requirements

Physical Demands / Work Environment

• Physical requirements include carrying/lifting up to 5 pounds frequently, up to 10 pounds regularly, and up to 25 pounds occasionally.
• Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment.
• Subject to carrying, lifting, twisting, and reaching to perform essential job functions.
• Working conditions are primarily in an office environment with occasional travel to other locations.

Required Competencies

• Extreme Customer Service focus
• Learning orientation
• Communication proficiency
• Teamwork orientation
• Technical capacity

Qualifications

• Education: Bachelor's Degree from an accredited college or university or equivalent experience. Work closely with the Work Experience Coordinator and the WIOA Program Manager to ensure adults and youth are assessed and appropriately matched to work experience opportunities and On the Job training opportunities.
• Experience: Minimum of two years' experience in business-to-business sales, staffing, recruiting, or workforce development. Previous experience in workforce development is preferred.

Skills

• Understand recruitment, data entry, and customer requirements.
• Knowledge of methods and techniques of job development and placement.
• Current practices in vocational education.
• Local labor market trends and employment opportunities.
• Effective procedures in identifying and securing community resources and services.
• Ability to communicate effectively in both oral and written form.
• Computer proficiency including preparing documents and presentations, maintaining various databases, and searching for information on the Internet.
• Ability to engage, understand, and respond to the needs of business accounts.
• Proficient with Microsoft Office.

Benefits

• Insurance: Health, Life, Dental, and Disability
• Paid Time Off (PTO)
• Paid Holidays
• 401K
• Flexible Spending Account
• Tuition Assistance