Recruiter (5 Month Contract)

5-month contract role based in Brooklyn, NY, requiring 4 days per week in the office.

About the Role

Topline Pro is hiring a Contract Recruiter to lead full-cycle recruiting across the organization for a 5-month engagement, spanning Engineering, Customer Success, Product, Design, Marketing, and Operations. This role involves hiring for positions that are still taking shape, where the profile evolves as the hiring manager clarifies their needs, alongside more clearly-scoped searches in Tech and Ops. You'll need to be comfortable defining a search before running it, skilled at sourcing to build a strong pipeline even when the "ideal candidate" is still a moving target, and versatile enough to move between technical and non-technical searches in the same week. This role reports to the Head of People and partners closely with hiring managers across the organization.

Responsibilities

• Own Full-Cycle Recruiting – Source, engage, and close candidates across the organization, including Engineering, Product, Design, Marketing, and Operations, managing the full process from intake to offer.
• Build Pipelines for Ambiguous Roles – Partner with hiring managers to translate a rough, evolving need into a real candidate profile, then go find those people. Many of these roles won't have a clean precedent internally; you'll help define what "right" looks like as you go.
• Drive Proactive Sourcing – Build sourcing strategies that go beyond inbound applicants. Reach passive candidates directly, especially for roles where the market is thin or the profile is unconventional.
• Partner with Hiring Managers – Run regular intake and pipeline reviews, keep hiring managers accountable to the process, and push back when a search needs to be re-scoped.
• Manage Candidate Experience – Keep candidates warm, informed, and moving through a fast-paced process. Represent Topline Pro well in every interaction.
• Report on Pipeline Health – Track key metrics (time-to-fill, source of hire, funnel conversion) and flag bottlenecks early.

Requirements

• 4+ years of full-cycle recruiting experience.
• Strong, demonstrated sourcing skills. You should be comfortable building a pipeline from scratch, not just working inbound applicants.
• Experience recruiting for green or ambiguous roles in Marketing, Product, or Design, where the role definition wasn't fully settled when the search started.
• Comfort recruiting across both technical and non-technical functions, including Engineering and Operations, in addition to Marketing, Product, and Design.
• Experience in a high-growth startup environment, where priorities shift and searches move fast.
• Strong stakeholder management. You can push back on a hiring manager, ask sharp questions, and keep a search on track without hand-holding.
• Comfort managing multiple open searches at once.
• Available to work from our Brooklyn office 4 days a week for the duration of the contract.

About You

• A self-starter who doesn't need a fully-formed job description to start sourcing.
• Someone who treats an unclear role as a puzzle to solve, not a blocker.
• Direct and organized, you bring structure to searches that don't have it yet.
• Comfortable with ambiguity and fast pace; this is a startup environment, not a corporate recruiting function.
• A strong communicator who keeps hiring managers and candidates in the loop without being asked.

Benefits

• Competitive contract compensation.
• 5-month engagement based in our Williamsburg, Brooklyn office (4 days/week).
• A Wellhub Platinum membership and UberEats dinners.
• The opportunity to build real pipeline and make a visible impact on the organization.
• A fast-moving, no-nonsense team that celebrates wins along the way.

About Topline Pro

We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly. Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024. We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.

Values

• No Bullsh*t: We create meaningful results for our customers and drive growth for our team, ensuring progress and impact are felt every day.
• Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions.
• One Team, One Dream: We tackle challenges together with creativity and an open mind.
• Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect.
• Be an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own.
• Boom!: We take time to celebrate each other's achievements, big and small. And we end all team meetings in a "Boom!"