Recreation Vehicle Service Technician

Key Areas of Responsibility

• Initiates, manages and completes a customer’s repair work order including the services/parts required, recording of time worked, documentation of cause/correction, and notifications of changes to original repair order.
• Performs a variety of repair and maintenance functions as assigned and listed on the customer’s work repair order, including but not limited to repairs related to vehicle systems, living quarters, appliances, and components.
• Maintains a current knowledge of how major systems and components operate in an RV.
• Collaborates closely with service center team members to assist in the diagnoses and repair of a customer’s RV as needed.
• Takes responsibility for supporting other service center team responsibilities, including but not limited to providing service tech support at retail shows, dealer training events.
• Participates in required field events, training events and meetings.
• Maintains an adequate stock of parts and an accurate record of parts inventory.
• Safeguards the proper maintenance and care of service vehicle.
• Follows all company health and safety policies and report immediately on the job unsafe acts, injuries, or illnesses.
• Complies with the company’s Code of Conduct.
• Completes other job duties as determined necessary by Newmar leaders.

Key Attributes

• Able to use tools to repair living quarters, machines and systems.
• Excellent troubleshooting skills.
• Good problem-solving skills.
• Excellent listener.
• Consistently available for work assignments.
• Strong interpersonal skills.
• Customer-oriented.
• Good reading and writing skills.
• Strong attention to detail.
• Good customer-facing appearance.
• Able to frequently lift and move up to 50 pounds.
• Able to travel and work some weekends.

Education & Experience

• Degree related to mechanical repair, automotive technology, or construction desirable, but not required.
• Previous RV service technician or extensive RV assembler experience required.
• RV Tech related certifications helpful but not required.
• Knowledge of RV vehicle systems.
• Prior technical work experience in electrical, plumbing, or carpentry is highly desired.
• Valid Driver’s License and clean driving record required.