Vehicle Service Technician
Ken Garff Automotive Group · Urbandale, IA · 1 mo ago
Information TechnologyFull-time
About the role
Stew Hansen Dodge City, part of the Ken Garff Automotive Dealership, seeks an Automotive Service Technician (Mechanic) who aligns with their core values of respect, integrity, growth, humility, and teamwork. The position offers competitive flat rate pay and includes unique benefits such as tech week, ProTech rewards and recognition, and a range of employee discounts.
Responsibilities
- Perform efficient and expert work on repair orders, adhering to dealership, state, and factory standards
- Maintain knowledge of all factory-technical bulletins
- Address customers' concerns with diagnosis, repair, and quality control to meet 'Fixed First Visit' expectations
- Conduct KG Electronic Multi Point Inspection on every vehicle and notify Service Advisors of additional issues
- Use Dealer Management System (Reynolds) for timekeeping, work distribution, electronic inspections, repair quotes, and communication
- Ensure accountability for all dealership-owned tools and maintain a clean workspace and vehicles
Requirements
- 2-3 years of automotive technician (mechanic) experience preferred
- ASE or dealership manufacturer certifications
- Accommodating and analytical, with highly precise and accurate work
- Excellent dexterity, patience, creativity, good judgment, and attention to detail
- Unselfish and approachable, with a preference for detailed, skill-based work
- Age 18 or older and authorized to work in the U.S.
- High school diploma or equivalent
- Valid in-state driver's license with a good driving record
Qualifications
- Strong reading and comprehension skills
- Ability to work independently and manage multiple tasks
- Good interpersonal and communication skills
- Basic computer skills, including proficiency with Microsoft Office
Skills
- Customer service orientation
- Problem-solving abilities
- Attention to detail
- Time management
- Teamwork and collaboration
Benefits
- Paid training and certifications
- Opportunities for career growth
- Red Wing boot program (annual replacement)
- Paid time off
- 401k with company match
- Maternity/Paternity leave
- Medical, dental, vision, short and long-term disability, AD&D, and life insurance
- Year-end bonus program
- Employee discounts on vehicle purchase, parts, service, and more