Recreation Representative I
Highway West Vacations · Madison, NH · 3 wk ago
On-siteOTHRTemporary
Responsibilities
- Leads, delegates, and motivates guests and staff.
- Ensures any oversights or deficiencies are corrected.
- Regular pulse meeting with the Lodging Manager to review the health of the department including financial goals, guest satisfaction responses.
- Responsible for all preparations, set-up, take-down and clean-up of activity/event, covers shifts as needed.
- Greeting and interacting with guests while encouraging participation.
- Proactive planning to anticipate the future needs and challenges of the department.
- Inventory management
- Work with administrative staff to communicate changes in classes, events, and activities.
- Guiding moderate hikes and kayak trips on property.
- Lifting and moving kayaks and canoes, as well as general supplies.
- Emceeing events such as tie dye, waterskiing and simple art projects.
Qualifications
- Valid driver’s license required.
- Education- Must have a high school diploma or GED.
- Basic computer skills.
- Minimum 2-3 years of job-related experience.
- Ability to work outdoors during a variety of weather conditions, as well as in the water and the woods.
- Reach/squat/bend/carry/push/pull/lift to 50 lbs.
- Must be able to stand for prolonged periods of time.
- Must be able to work a flexible work schedule including evenings, weekends, and holidays.
- Dependable and adheres to scheduled shifts.
- Problem-solving skills, excellent communication and customer service skills required with staff and guests.
- Strong attention to detail, speed, and accuracy.
- Able to multitask and work in a fast-paced environment.
- Able to maintain guest and employee confidentiality.
- Strong work ethic, commitment, and a positive attitude.
- Strong organizational skills.
- Able to work independently and as part of a team.
- Explain activity and use of proper techniques and safety procedures; assist guests and answer questions.
- Able to communicate information and directions clearly.
- Aptitude for working with adults, children, and a variety of personalities.
- Follow safety procedures/guidelines and implement age-appropriate activities.
- Report any broken, damaged or unsafe equipment or amenities to management.
- Proof of eligibility to work in the United States.