Recreation Leader - Fitness Area

Job Summary

This is a part-time position and is ineligible for benefits. Under direct supervision of the Recreation Manager or designee, the Recreation Leader provides outstanding customer service at the areas of assignment. The Recreation Leader monitors activities of participants, enforces policies and procedures, handles registrations, and maintains a clean and safe environment. Areas of assignment may include Recreation Center Front Desk/Kidzone, Fitness Area, Senior Center, and Athletics.

Essential Job Functions

• Provides customer service to all participants in activities and programs at area of assignment.
• Works varied shifts to include early mornings, days, nights, weekends, and holidays.
• Provides information of services, processes registrations, and assists with promoting Town activities.
• Enforces facility policies and procedures.
• Promptly greets patrons, checks-in members, and responds to inquiries related to programs, services and special events.
• Distributes appropriate equipment to customers.
• Ensures assigned areas are cleaned and maintained at all times.
• Performs light janitorial duties in areas of assignment.
• Performs basic administrative and front desk tasks including answering phones, printing/copying, filing, and preparing reports.
• Opens and closes facilities according to established policies and procedures.
• Handles cash, reconciles receipts and cash register at end of shift.
• Maintains and updates supply list for assigned area.
• Maintains and monitors facility activities and rentals for participant compliance with health and safety rules.
• Prepares accident and incident reports when indicated.
• Works assigned special events and sponsored Town of Little Elm activities which includes operating information tables, set-up/clean-up, monitoring boat ramp, assisting with marketing of Lake Front District and assigned tasks related to special events.
• Performs other related duties as assigned and/or required.
• Operates under the Town’s four core values of Integrity, Customer Service, Efficiency, and Innovation.

Education/Training/Experience

• Must be at least 16 years old and have six (6) months customer service or public contact experience; or equivalent combination of education and experience.

LICENSES OR CERTIFICATES

• Must have the ability to obtain CPR and AED certifications within six months from date of employment.
• Must be bondable.
• Valid Texas Drivers License.

Reasoning Ability

• The ability to interpret a variety of instructions furnished by management in written, oral, diagram, or schedule form.
• The ability to comprehend complex policies, procedures, regulations, and organizational structures.

Physical Demands

• Primarily office environment.
• Some outdoor environment with potential exposure to adverse weather conditions.