Recreation Facilities Staff II - LA Kings Ice at Mammoth Lakes

About the Role

Recreation Facilities Staff provide operational support to and are the front-line ambassadors of Town recreation facilities, including the Mammoth Ice Rink. Prior Zamboni experience is a plus.

Receives immediate supervision from the Site Coordinator(s), Assistant Site Coordinator(s), and Recreation Supervisors.

Responsibilities

• Provide a safe and enjoyable environment for patrons.
• Perform operational duties including ice resurfacing, reception, cashier, snack and beverage sales, answer phone calls, handle customer queries, and act as rink attendant/guard.
• Accept payment of fees; prepare and issue receipts; maintain records and files.
• Monitor and maintain facility and restroom cleanliness, security, and safety.
• Ensure patrons know and obey rules.
• Lead and participate in various recreational activities such as sports and games.
• Assist with special events, both virtual and in-person.

Qualifications

Knowledge of:

• Information on facility’s summer camp programs and special events.
• Rules and safety procedures at the particular facility.
• Cash handling procedures.
• Principles of effective customer service.
• Occupational hazards and standard safety precautions.

Ability to:

• Engage with the public and act as a positive role model for patrons.
• Understand and carry out written and oral instructions.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Provide a high level of customer service.
• React with good judgment in an emergency situation and follow established procedures for handling patron or staff injuries.
• Work an irregular schedule including evenings, weekends, and holidays.
• Be present and available for work.

Experience and Training:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

• No formal education requirements.
• Some experience in recreational/child-related activities, customer service, and cash handling is preferred.
• Prior understanding of Zamboni operation is preferred.

Licenses:

• Possession of, or ability to obtain upon hire, a current Cardiopulmonary Resuscitation (CPR)/First Aid certificate is required.
• Must be able to pass an appropriate background check prior to the hire date.

Pay

The entire pay scale for this position is included in compliance with the California Equal Pay Act. Employees will be appointed at the minimum rate for the class (Step A) and may advance within the salary range based on a merit system and satisfactory completion of an annual performance evaluation.