Jobs · OTHR · Massachusetts

Recovery Support Specialist (RSS) - Full-time

Banyan Treatment Centers · Baldwinville, MA · 4 mo ago
On-siteOTHR$19–$20/hrFull-time

Key Responsibilities

  • Provide continuous patient supervision and conduct scheduled safety checks to ensure patient and facility safety.
  • Monitor patient behavior and environmental conditions, document observations, and promptly report concerns, incidents, or changes to clinical or medical staff.
  • Respond to crisis situations using approved de-escalation techniques and follow emergency protocols as trained.
  • Ensure adherence to facility rules and behavioral expectations while maintaining a respectful and therapeutic approach.
  • Measure and document vital signs as assigned and perform approved CLIA-waived testing, including urine drug screening and pregnancy testing, in accordance with training and policy.
  • Serve as a key member of the treatment team, spending significant time with patients to build rapport, observe behaviors, and support clinical and medical staff through accurate communication and documentation.

Qualifications

  • High school diploma/equivalent or higher.
  • Minimum age of 21 and ability to meet company motor vehicle insurance requirements; valid driver’s license and acceptable driving record required when driving is assigned.
  • Experience in behavioral health, substance use disorder treatment, and/or mental health settings strongly preferred.
  • Experience working in detoxification and/or residential levels of care preferred.
  • Behavioral health certification or related education preferred.
  • Ability to maintain professionalism, empathy, and composure in high-stress or crisis situations.
  • Strong observation, communication, and documentation skills.
  • Able to work effectively as part of a multidisciplinary treatment team.

Benefits

  • Comprehensive benefits (full-time eligible), including medical, vision, and dental insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance and referral programs.

About the Role

Banyan Treatment Centers is seeking a compassionate and dedicated Recovery Support Specialist (RSS) to provide direct support and supervision within our inpatient behavioral health, mental health, and substance use treatment programs. This role focuses on patient safety, engagement, and daily operational support while fostering a structured, therapeutic, and recovery-focused environment. The RSS serves as a key member of the treatment team, spending significant time with patients to build rapport, observe behaviors, and support clinical and medical staff through accurate communication and documentation.

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