Recovery Support Specialist (DuPage)

About the role

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Founded in 1857, MFS is the engine of change that empowers families to reach their greatest potential and positively impact their communities.

Responsibilities

• Provides information to clients and family members on mental illness, recovery, and wellness, treatment options, and resources.
• Aids MFS clients and identified supports in understanding the impact of mental health issues and achieving the best possible outcomes.
• Collaborates with teams to provide a full range of services including mental health case management and other related behavioral health and social determinants of health support.
• Spearheads community support interventions to facilitate illness self-management, skill building, identification and use of natural supports, and use of community resources.
• Reviews and supports clients in completing symptom checklists and prioritizes activities to optimize client service delivery.
• Conducts outreach and engagement for clients who may not be engaged in care or consistently miss appointments.
• Monitors and trains clients on medication, participates in team meetings, huddles, and drop-in service time, and co-facilitates groups as requested.
• Supports clients when transitioning to another level of care and maintains awareness of community resources.
• Maintains awareness of community resources and ensures service delivery maximizes available resources and services.
• Prioritizes activities in collaboration with the supervisor to optimize client service delivery and achieve performance expectations.
• Recognizes when to ask for help to maintain their own wellness plan and utilizes techniques learned.
• Provides consultation to agency staff and the community, as needed, utilizing expert skills in training, conducting seminars, and working on special projects.
• May serve on agency-wide committees and work groups or on community committees, as approved by supervisor and agency leadership.

Requirements

• Pass a State of Illinois background check.
• Effective communication skills in both oral and written forms.
• Positive attitude and self-motivation.
• Good interpersonal skills.
• Demonstrated good judgment in maintaining responsibilities of the position in advocating for the best interest of consumers served.
• Basic computer skills.

Qualifications

• High school diploma or GED required.
• Consumer or parent/guardian/caregiver of a client who has successfully navigated the MH system/s for him/herself and/or family member required.
• Bachelor’s Degree or Certified Recovery Support Specialist (CRSS) preferred or attained within six (6) months of hire.
• Certified Alcohol and Drug Counselor (CADC) or experience working with clients experiencing substance use preferred.

Additional Requirements

• Satisfactorily pass all relevant screenings and criminal background checks.
• Driving for work required with transportation of clients preferred in a personally owned vehicle.
• Travel between sites not required.

Benefits

Metropolitan Family Services offers a comprehensive benefits package including medical coverage, dental coverage, vision coverage, contributions to individual and family HSA accounts, free general medicine and behavioral health Teladoc services, and a 401K plan with a 4% employer match, vested at 100% on day one of eligibility. For more details, please click here!