Recovery Support Specialist

About the role

Wellbridge is committed to creating an environment where those struggling with substance use disorders can find hope, healing, and a path toward recovery. We prioritize patient‑centered care, ensuring each person who walks through our doors receives compassion and support on their journey to wellness.

Benefits

• Comprehensive and affordable benefits package
• Free cafeteria service
• On‑site gym/wellness center

Schedule

• Full‑time, day shift
• Includes two weekends per month
• Eligible for applicable shift differentials

Responsibilities

• Provide patient education as directed, including unit orientation and advisement of program rules and regulations
• Monitor and assist patients in adhering to treatment plans, schedules, and appointments
• Provide non‑clinical counseling and emotional support to patients, promoting a therapeutic and empathetic environment
• Conduct belongings and room searches
• Facilitate therapeutic groups addressing topics relevant to substance use disorders and recovery
• Facilitate and support patient transportation to off‑premises events and escort patients to off‑site appointments
• Respond to and implement crisis intervention and de‑escalation techniques when necessary
• Assist in medical and psychiatric emergency situations as directed and needed
• Collaborate with interdisciplinary teams to ensure coordinated and effective care; participate in clinical team meetings
• Timely medical record documentation of interventions, progress, and incidents
• Monitor medical supply PAR levels and replenish stock
• Monitor business center use and implement mitigation strategies, routinely reassessing
• Maintain a safe and caring environment, delivering care in a culturally sensitive manner consistent with Wellbridge’s mission, vision, and values
• Provide patient care and support on‑site; communicate clearly verbally and electronically
• Traverse general office and facility areas to monitor patient areas; occasional use of computer, phone, and general office equipment

Qualifications

• High school diploma or equivalent
• General knowledge of substance use and/or mental health disorders
• BLS certification within 60 days of hire (current BLS preferred)
• Demonstrated communication, critical thinking, and interpersonal skills
• Current NYS driver’s license and clean driving record

Preferred Qualifications

• Certified Recovery Peer Advocate (CRPA)
• Completion of a Nurse Assistant program or first‑year nursing program
• Familiarity with relevant healthcare standards (OASAS, ASAM, etc.)
• Knowledge of self‑help programs, mutual‑support groups, and 12‑step programs
• Completion of a mental health, social healthcare, or nursing assistant program
• Specific experience with substance use disorders