Recovery Support Specialist

Position Overview

The Recovery Support Specialist (RSS) plays a critical role in supporting the daily operations of the Housing Department and ensuring the safety, structure, and well-being of clients within a residential setting. The ideal candidate will be compassionate, dependable, and capable of maintaining a therapeutic environment conducive to recovery.

Requirements

• Key Responsibilities:

  • Client Monitoring & Support:

    • Driving Eligibility (Company Vehicle Use)
    • Attend to the day-to-day operations of the Housing Department
    • Supervise all client activities and ensure adherence to the daily schedule
    • Make routine rounds and document appropriately
    • Provide immediate support for client concerns and ensure their immediate needs are addressed
    • Redirect clients respectfully when necessary to maintain order and safety
    • Observe and conduct Urine Drug Screens
    • Observe self-administration of client medications and document in Medication Observation Records (MORs)
  • Communication & Documentation:
  • Communicate all client concerns clearly and document as required
  • Report all adverse client behaviors and emergent situations in a calm and organized manner
  • Document all unsafe conditions and communicate necessary repairs to the Lead RSS
  • Maintain accurate shift reports and other required documentation
  • Facility Maintenance & Safety:
  • Ensure the physical residence is maintained per State of Massachusetts Department of Health standards
  • Uphold company operational systems including cleanliness of residential and clinical buildings
  • Identify and report any unsafe conditions or needed repairs promptly
  • Team Collaboration & Training:
  • Work cohesively with all departments to ensure client safety and care
  • Aid in training new RSS staff
  • Communicate department needs to the Administrator
  • Attend all scheduled meetings and training sessions
  • Facilitate client groups under the supervision of the Administrator and Director of Substance Abuse Counseling Services

Qualifications / Required Experience

• Minimum of 1-2 years of experience in a behavioral health, addiction recovery, or residential care setting preferred

• Ability to remain awake and alert during all working hours

• Knowledge of or willingness to be trained in observing UDS and medication self-administration procedures

• CPR certification required (or must be obtained within 30 days of hire)

• Knowledge of Joint Commission requirements preferred

Essential Skills & Attributes

• Clear communication skills with clients, co-workers, and supervisors

• Basic computer literacy for documentation and reporting

• Strong organizational and time management abilities

• Ability to follow directives and complete tasks thoroughly

• Self-motivated, goal-oriented, and capable of working independently or as part of a team

• Maintains professional boundaries and ethical conduct at all times

• Positive attitude and high emotional resilience

Benefits

• Health Insurance

• Retail Plans

• Disability Coverage

• Paid Time Off

• Professional Development Opportunities

• State-Required Trainings