Recovery Support Specialist (58876)

About the role

As a Recovery Support Specialist at Phoenix House, you will participate and facilitate the occurrence of shift change, provide Criss intervention counseling, conduct group intake, ensure that clients adhere to the day‑to‑day program schedule, track attendance and monitor participation in program events and activities.

About Us

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence‑based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.

Responsibilities

• Ensures that patients adhere to the day‑to‑day program schedule, tracking attendance as required.
• Monitors participation in program events and activities.
• Conducts and documents appropriately room/bed checks (minimally every thirty minutes) to ensure resident safety and presence.
• Conducts routine facility checks to ensure facility safety and security.
• Reviews client property/items upon admission or receipt to ensure compliance with facility and program rules.
• Conducts contraband searches and drug screen analysis administration in accordance with policies and procedures.
• Assumes lead duties for shift(s) as assigned, which includes ensuring that the program schedule is followed, all duties are assigned and completed by team during the shift and critical incidents are reported to the Manager on Call and appropriately documented.
• Mentors patients towards success in program including but not limited to behavior modification, program rules, school work, job responsibilities and appropriate social interactions with peers, family and staff.
• Provides safe, timely, and supervised transportation of patients to off‑site appointments or activities as needed.
• Assist in the medication room, as needed.

Qualifications

• High School diploma or equivalent required
• Credentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC‑T) in good standing
• Minimum two years’ experience working in a substance use disorder treatment setting, including working with patients with co‑occurring disorders
• Trained to dispense medications to clients in case of emergency
• Competencies: Ethical Practices, Judgment, Rapport Building, Emotional Intelligence, Empathy, Professional Boundaries, Global and Cultural Awareness, Critical Evaluation, Problem Solving, Decision Making, Communication, Teamwork, Crisis Management, Technical Capacity

Benefits

• Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages

Pay

Salary range: $20.50 – $24.00 per hour

Schedule

Full‑time, non‑exempt position