Recovery Support Navigator

About the role

Community Based Recovery Services (CBRS) in Hyannis, Cape Cod. CBRS provides additional support to people working on their recovery within their communities, particularly those transitioning from addiction treatment or Section 35 facilities. Full-time position, 8:00 AM – 4:30 PM. Travel required with mileage reimbursement.

Pay

$28.20 – $31.00 per hour, depending on education and experience.

Benefits

• Medical, dental, and vision insurance
• Long- and short-term disability
• Discounted auto, home, and renters insurance
• 403(b) retirement plan
• FSA and DCAP
• FMLA
• Employee Assistance Program
• Bonuses and referral incentives
• Free and discounted courses to become a Licensed Counselor or Recovery Coach
• Company-paid CEU trainings with education days to complete CEUs
• Free meals at select programs (when available)
• Unmatched leave time — full-time employees can earn up to 3 weeks in the first year

Requirements

• Ability to work collaboratively with alcohol/drug dependent clients from diverse legal, social, economic, ethnic, cultural, and racial backgrounds, as well as family members, insurance providers, and outside providers
• Ability to maintain healthy boundaries
• Knowledge of appropriate confidentiality policies and procedures
• Knowledge of basic office skills: phone, fax machine, copy machine, filing
• Ability to work independently without direct supervision while adhering to the program's philosophical team approach
• Strong and effective verbal, written, and organizational skills
• Knowledge of basic computer skills and software programs, including the ability to learn, use, and train on HPTC's electronic medical record
• Bachelor's degree in Psychology or related field, or case management experience
• Valid driver's license and ownership of a car
• Preference given to those with at least one year of related job experience

Responsibilities

• Compliance with Federal Regulations, HIPAA, 42 CFR Part 2, Confidentiality of Alcohol and Drug Abuse Patients
• Compliance with and working knowledge of all applicable HPTC policies and program procedures, including those relating to ethics/boundaries and duties of role
• Maintain safety and security of clients and staff at all times
• Ensure timely contact of Program Director/Authorities in event of a crisis/emergency
• Attend all mandatory trainings, staff meetings, and supervision meetings as required
• Provide client-centered case management CSP services as indicated in needs assessment/service plan (transportation, 12-step meetings, linkages to medical/counseling appointments, court, etc.)
• Provide coordination with HPTC outpatient units in region for client education/approach/sign-ups for CSP program, following Initiation policy
• Coordinate monthly regional "group activity"
• Provide 24-hour on-call coverage in program rotation
• Utilize Motivational Interviewing and Recovery Coaching in all client encounters
• Maintain appropriate level of productivity/billable hours
• Collaborate with outside providers as indicated
• Obtain insurance authorizations and requests for additional units in required time frame