Recovery Specialist

Duties and Responsibilities

• Provide full array of Recovery Specialist services, including services that assist clients in obtaining basic supports needed to improve their likelihood of success in recovery.
• Include outreach and engagement attempts with clients in various community settings, including clients' home, shelters, soup kitchens.
• Outreach efforts may include attempts to contact clients via visits and/or letters to last known address, phone calls, visits to shelters, soup kitchens, collaboration with DSS, other recovery managers, and visits to treatment agencies.
• Service planning for non-clinical needs (e.g., housing, transportation).
• Assistance with arranging transportation to treatment and other community supports appointments.
• Transportation to essential appointments when no other arrangement is timely or/and practical and such transport can be safely achieved.
• Assistance and advocacy in accessing extant community support services.
• Assistance in accessing urgent and standard Recovery Supports Program supports.
• Face to face supportive counseling.
• Referrals and contacts with culturally relevant organizations and individuals such as the following, as needed, to establish and maintain adequate community supports: Vocational Providers; Housing agencies, landlords; Health care providers; Probation/Parole officers; Crisis intervention services, hospital emergency departments; Other appropriate support and treatment services; Family members and other natural supports; Interpreter services; Faith Communities (e.g. churches, masjids, etc.).
• Provide fully array of Recovery Specialist services, including services that guide the course of client treatment through various levels of care.
• Assessment and referral to the appropriate level of care.
• Intake appointment scheduling.
• Review of treatment history.
• Arrange and attend case coordination meetings with clients and treatment providers to assure that appropriate issues are being addressed in treatment.
• Global treatment planning and notification of the ASO regarding specific treatment recommendations and the expected path of treatment through various levels of care.
• Case coordination meetings for clients involved with multiple treatment providers and community supports.
• Outreach and/or phone contact to acute service providers to participate in treatment and discharge planning with the client and provider.
• Tracking participation in treatment through the ASO and with service providers.
• Carry a cell phone during work hours (8 a.m. - 5 p.m.) and respond to any messages within 30 minutes of the message.
• Carry a company issued laptop and jet pack and conduct face to face sessions using the EHR where possible.
• Provide transportation to clients, using personal vehicles.
• Work out of a regional office and attend regular regional and statewide meetings of all Recovery Specialists.
• Abide by all State and Federal Confidentiality Regulations.
• Comply and work towards goals established by DMHAS and ABH®.
• Maintain internal communications - notifying supervisors with all relevant client or program based information.
• Document all case management activities within required time frame and in required format - including documentation of all client related activities into electronic database.
• Submit data and reports as defined and within required time limits.
• Attend all required staff, supervision and training meetings.
• Maintain hard copy of clients' records (i.e. ROI) with appropriate documentation and signatures.
• Function as a team member of a regional and statewide team, including providing as needed coverage for other members of the team.
• Maintains confidentiality of all client protected health information and adheres to all HIPAA related policies and procedures.
• Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds.
• Performs other tasks/responsibilities as required to support the business operations

Requirements

• Bachelor's or Associates degree in Human Services or related field, with experience in behavioral health disorders; OR Two years of experience providing services to clients with behavioral health disorders.
• Knowledge of substance abuse and mental health service; Knowledge of community resources in the local region; Knowledge of Cultural Diversity, Engagement and Ethics.
• Must have valid Connecticut driver's license, reliable transportation and carry a minimum insurance coverage of $100,000/$300,000/$100,000; Must be willing to transport clients in personal vehicles.
• Strong attention to detail; ability to work on multiple tasks and meet deadlines; Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet; Strong written and verbal skills required.