Recovery Specialist

About the role

Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions.

Responsibilities

• Independently process accounts secured by collateral that are in varying stages of default to work towards resolution.
• Prepare, review, analyze and retain department reporting.
• Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures.
• Identify, mitigate or communicate any issues or concerns to appropriate parties.
• Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions.
• Maintain positive working relationships between peers and managers as well as clients, repossession/ property preservation vendors, foreclosure attorneys, and internal partners.
• Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager.
• Assist Manager with Quality monitors and departmental controls for process adherence.
• May approve charge off reports within authorized level and sign off on loan documents for the Bank.
• Engage in testing of new systems and processes.
• Update training guides, materials and help draft procedures.
• Support preparation of audit deliverables.
• Provide defined back-up support to Manager for business continuity.

Qualifications

Required Qualifications: High school diploma/GED, 3+ years of successful Repossession, Foreclosure and/or Default experience, ability to resolve complex situations related to business processes, robust verbal, written and interpersonal skills, ability to work independently, and basic proficiency in computer applications such as Microsoft Office software products.

Preferred Qualifications: 4+ years of Repossession, Foreclosure, and other job specific experience, higher level/secondary education, some college, Associates degree or Bachelor’s degree, and previous supervisory experience.

Pay

The annual base salary for this position is $45,760.00 - $70,940.00 USD.

Benefits

Eligible employees receive medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive no less than 10 days of vacation, 10 sick days, and paid holidays.

Schedule

1st shift (United States of America)