Recovery Outreach Coordinator

About the role

The Recovery Outreach Coordinator supports individuals in recovery by coordinating outreach, housing, sober living, and recovery support services within the community. This position serves as a liaison between clients, community partners, treatment providers, and criminal justice agencies to promote successful recovery outcomes and housing stability.

Responsibilities

• Screen and assess applicants for recovery housing and sober living programs to determine eligibility and appropriateness for services.
• Cook up referrals, intake processes, placement activities, and transitions into recovery housing programs.
• Serve as an NCHC AODA community outreach liaison attending community events to educate and establish contacts within the community.
• Oversee the operations of recovery housing locations and provide training, guidance, and support to House Managers to ensure consistent program implementation and compliance with established standards.
• Provide case management, recovery support, accountability, and independent living skills coaching to program participants.
• Aid individuals in accessing treatment services, behavioral health resources, employment supports, transportation, healthcare services, and other community resources.
• Facilitate referrals to internal and external programs and collaborate with treatment providers, recovery coaches, case managers, and community agencies.
• Conduct substance screening activities, including random drug testing and breathalyzer administration, in accordance with program requirements.
• Maintain accurate, timely, and thorough participant records, documentation, assessments, and goal tracking.
• Coordinate crisis intervention services and respond appropriately to participant needs and safety concerns.
• Participate in community outreach activities, educational events, and partnership meetings to increase awareness of recovery services and housing resources.
• Identify housing and recovery support opportunities for individuals experiencing housing instability or homelessness.
• Aid with routine inspections, room checks, and operational oversight of recovery housing locations.
• Contribute to quality improvement initiatives, program development efforts, and grant-related activities as assigned.

Requirements

• Associate’s Degree in Human Services, Mental Health, Substance Use Services, or a related field.
• More than 1 year of experience in housing services, case management, recovery services, or a related human services field.
• Must meet all eligibility requirements for access to and work within correctional facility environments, including not having been incarcerated in the Marathon County Jail within the past 3 years and not having been under probation or community supervision through Lincoln County Jail within the past 3 years.
• Must possess a valid Wisconsin driver's license and maintain unrestricted driving privileges throughout employment and have use of a personal vehicle.
• Must meet and continue to meet all requirements for insurability under the organization's vehicle insurance policy.
• Must be authorized to operate any vehicle and transport clients, patients, or staff as required by the position.
• Ability to travel throughout the service area and utilize a personal vehicle for work-related activities.

Preferred

• Bachelor’s Degree in Human Services, Social Work, Psychology, Substance Use Counseling, or a related field.
• Three (3) to five (5) years of experience in housing services, case management, recovery support, outreach, or community-based human services.
• Experience working with individuals experiencing substance use disorders, housing instability, homelessness, or involvement with the criminal justice system.

Qualifications

• Required: Associate’s Degree in Human Services, Mental Health, Substance Use Services, or a related field.
• Required: More than 1 year of experience in housing services, case management, recovery services, or a related human services field.
• Required: Must meet all eligibility requirements for access to and work within correctional facility environments, including not having been incarcerated in the Marathon County Jail within the past 3 years and not having been under probation or community supervision through Lincoln County Jail within the past 3 years.
• Required: Must possess a valid Wisconsin driver's license and maintain unrestricted driving privileges throughout employment and have use of a personal vehicle.
• Required: Must meet and continue to meet all requirements for insurability under the organization's vehicle insurance policy.
• Required: Must be authorized to operate any vehicle and transport clients, patients, or staff as required by the position.
• Required: Ability to travel throughout the service area and utilize a personal vehicle for work-related activities.

Skills

• Strong organizational, analytical, and problem-solving skills.
• Effective communication skills in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and through written documentation.
• Ability to communicate effectively in person, by telephone, and