Recovery Living Manager

About the Role

The Recovery Home Manager provides direct oversight of all functions and operations of the Recovery Residence. The manager must be proficient in understanding addiction and treatment.

Responsibilities

• Review and approve applications for prospective residents to be interviewed by current residents.
• Meet with each incoming resident to review the welcome packet, complete the intake process, and provide new resident orientation.
• Perform all aspects of patient belongings processing for new admissions, including search, heat treating, and delivery.
• Understand the principles of 12-Step Programs and how they apply to the SUD recovery process.
• Monitor resident activities and provide safety checks throughout shift to ensure resident safety.
• Assist in the activities of residents' daily schedule.
• Facilitate and document mandatory recovery meetings and groups.
• Monitor and implement the house rules and policies and procedures of the recovery residence.
• Designate and clearly outline the responsibilities of the residents in terms of daily chores.
• Monitor meal service and food preparation.
• Ensure that maintenance forms are reviewed and submitted within 48 hours of receiving one.
• Organize and conduct social and cultural activities to promote recovery.
• Coordinate transportation for outside functions related to recovery plan.
• Collect rent and maintain ledger of resident accounts.
• Administer random drug tests and breathalyzers.
• Enforce house rules and communicate with support staff.
• Maintain a household that is safe, sober, and recovery oriented.
• Maintain appropriate confidentiality at all times when interacting with residents, families, visitors, referral sources, and all other contacts.
• Exhibit excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including co-workers, residents, visitors, families, and referral sources.
• Schedule RSS coverage and provide oversight of daily shift operations.
• Perform any other job-related duties as assigned.

Requirements

• High school diploma or equivalent.
• Current CADC certification or receive within two years of employment.
• Provide three letters of recommendation from substance abuse professionals.
• Excellent organizational skills with the ability to prioritize workload and meet deadlines.
• Ability to work in a fast-paced environment.
• Proficiency with all technology hardware, systems, and tools required to perform duties; training will be provided as needed.
• Familiarity with behavior modification and 12-step modality.
• Valid driver's license and maintain eligibility to drive RCA vehicles under RCA policies.

Skills

• Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within available resources.
• Problem Solving: Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions, and responds quickly to new challenges.
• Communication Proficiency: Comfortable using a broad range of communication styles and choosing appropriate, effective ways to communicate to different audiences in diverse situations.
• Flexibility: Open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. Willing to assume new responsibilities if the quality of patient care dictates.
• Time Management: Uses time effectively and efficiently; concentrates efforts on the most important priorities; adeptly handles several tasks at once.

Work Environment

This job operates in a professional in-patient treatment facility environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. The noise level in the work environment is usually moderate.

Physical Demands

• Regularly required to talk or hear.
• Frequently required to use hands to finger, handle, or feel objects, tools, or controls.
• Constantly required to stand and walk; occasionally sit, regularly reach with hands and arms.
• Rarely required to climb or balance; occasionally stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move objects up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Travel

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.