Recovery Litigation Manager

The role

We are seeking a highly organized and experienced litigation manager (para-legal) to oversee management of a growing litigation caseload of defaulted loans across 3 national litigation networks and over a hundred local attorney offices.

• Provide oversight of our active SoFi litigation placements with our attorney network across Personal Loans, Student Loans and Credit Card accounts.
• Review each network’s caseload and work on optimizing execution, including assistance with preparations for hearings, mediations, arbitrations, and trials.
• Review individual cases, assess the proposed pleadings, settlement arrangements, and ensure proper documentation is available and provided as the case demands.
• Act as cross-functional liaison between our external litigation network, and SoFi’s in-house counsel, in legal matters that straddle both sides (like a customer’s motion to compel arbitration).
• Be expected to have regular engagements with internal partners including, Compliance, Finance, Internal Audit, and Third Party Risk Management.
• Work with our Recovery analyst to track performance at the network, state, and product level, introducing key industry metrics/KPIs and delivering regular portfolio reporting to management.
• Evaluate our current litigation engagement model with an eye to improving our internal processes and platforms, identifying workflow gaps and implementing operational enhancements to further our efficiency.

What you’ll need

• 5 years minimum litigation paralegal experience, preferably managing a caseload of defaulted consumer loans at a FinTech or large bank, or at a law firm or in-house legal department.
• Bachelor's degree with ABA paralegal certification or Associates/Bachelor’s degree in paralegal studies.
• Significant experience on a litigation case management platform similar to Legal Tracker, CounselLink, or a relational database used to manage litigation caseload.
• Strong analytical capabilities and problem-solving skills.
• Stellar written and verbal communication, and a keen attention to detail.

Nice to have

• Experience with Convoke’s suite of products, ideally Convoke Origin, Pulse and CRM.
• Knowledge of litigation scoring models and the variables that inform their performance.
• Experience executing post judgment remedies (liens, garnishments, dormant judgement sales etc.).
• Expertise with data management, dashboard development and statistical analysis.
• Ability to effectively communicate data metrics and insights to key stakeholders and leadership.

Compensation And Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!