Recovery Coach - Various Locations

About the role

Terros Health is seeking a Recovery Coach / Peer Support Specialist to join the Families FIRST program. This role impacts the lives of families overcoming substance abuse barriers to achieve reunification and self-sufficiency.

Responsibilities

• Conduct initial outreach within 24 hours of receiving a referral from the Department of Child Safety (DCS).
• Inform clients about confidentiality laws and obtain written consent for coordinating care with DCS and other agencies.
• Provide a copy of the signed Aff Release of Information to DCS and other relevant agencies within five business days.
• If in-person contact fails, notify the referring DCS Specialist within three days to explore alternative methods.
• Made at least two additional outreach attempts within five business days of receiving the referral.
• Closes cases for reasons of Unable to Contact, Unable to Engage, or Refusal only after documenting three attempts within five days.
• Uploads required documents into DCS' designated record-keeping system within prescribed timeframes.
• Completes required documentation in client records that aligns with professional practice, state licensing regulations, and company procedures, including Progress Notes.

Requirements

• Compassionate, professional, friendly, self-starter, organized, and skilled in time management.
• Experience in substance use treatment and familiarity with evidence-based practices.
• Ability to facilitate group sessions and provide personal assistance in daily living skills.
• Knowledge of confidentiality laws and ability to secure informed consent.
• Experience working with families involved with the Department of Child Safety (DCS).

Qualifications

• Bachelor's degree in Psychology, Social Work, Substance Abuse Counseling, or a related field.
• At least one year of experience in a similar role.
• Valid driver’s license and reliable transportation.

Skills

• Strong communication and interpersonal skills.
• Ability to build rapport and trust with clients.
• Proficient in using technology for document management and record-keeping.
• Experience with evidence-based practices and strategies.

Benefits & Wellness

• Medical and dental plans, including no premium options and orthodontia.
• 401(k) with a company match and interest-free medical line of credit.
• Financial education, planning, and support.
• Wellness program and multiple wellness benefits.
• Pet insurance and employee assistance programs.
• Professional growth opportunities, including scholarships, clinical supervision, and CEUs.
• Tuition discounts with GCU and The University of Phoenix.
• Employee perks and discounts, including gym memberships, car rentals, flights, hotels, and more.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time Monday through Friday, or flexible to work weekends and evenings.

Locations

• Avondale
• West Valley
• East Valley
• Central Phoenix