Recovery Case Manager

Duties And Responsibilities

• Provide direct program services to residents of the Harbor Light program, utilizing cognitive behavioral techniques and strength-based approaches, to include individual case management and group processing, crisis intervention, individualized treatment plans, relapse prevention, and housing plans within a milieu/institutional setting.
• Conduct comprehensive screenings and assessments with individuals to collect functional, environmental, psychosocial, financial, employment, housing, educational and health information, as appropriate.
• Assess barriers facing the clients and develop a case plan.
• Cook up individualized planning with clients to meet short- and long-term needs.
• Coordinate individualized planning with clients to meet short- and long-term needs.
• Provide service linkages and support systems to ensure identified needs are met.
• Cook up case conferences with clients, consult with service team, monitor progress of clients on case plan, assist clients to meet the agreed upon goals.
• Run assigned group therapy and educational sessions each week; utilize any assigned curriculum.
• Responsible for the completion and documentation of treatment planning, case records, charting, exit reports and any other database reporting as required.
• Complete discharge summaries for each resident in his/her caseload which includes the reason for admission, treatment course, response to goals, progress and aftercare plan.
• Maintain assessments and outcomes pertaining to Pathway of Hope and any other relevant assessments.
• Adhere to requirements in place through the Veterans Administration contract; serve as a housing focused case manager for assigned veterans transitional housing program.
• Be familiar with and enforce program rules and procedures; adhere to all The Salvation Army policies and procedures.
• Acts as advocate for client before judicial, community, social service and administrative bodies as needed.
• Network and communicate with referral agencies and community resources, family members and natural supports to promote success throughout the program and reintegration into the community upon exit.
• Responsible for meeting the resident care standards as established by licensing, accrediting and other state or federal agencies.
• Participate in staff meetings, program meetings and in-service training of the program.
• Maintain on-going professional relationships in all interpersonal contacts (note confidentiality requirements).
• Exercise initiative and judgement in approaching problems and creating realistic solutions.
• Perform other duties as assigned

Qualification And Education Requirements

• Supportive of The Salvation Army’s mission.
• Knowledge of psychosocial treatment modalities, especially cognitive behavioral therapies (CBT), motivational interviewing (MI), relapse prevention (RP) and social learning approaches.
• Experience in assessing and developing goal-oriented service plans and intensive case management.
• Strong knowledge and ability to work with issues related to homelessness, substance abuse, mental health diagnosis and history of trauma.
• Must have crisis intervention and non-violent mediation skills.
• Committed to treating all those receiving shelter with dignity and understanding.
• Valid Colorado driver’s license and be able to show proof of insurance.
• Software-related skills: Microsoft Word, Teams, and Excel required.
• Microsoft Office, working knowledge of integrated database applications and ability to use new software programs with basic training.
• Ability to maneuver. Ability to remain in a stationary position. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift 25 pounds. Ability to access and produce information from the computer. Ability to understand written information.