Recovery Administration Specialist

Essential Functions

• Complete clerical duties for accounts, to include but not limited to, answering phones, making phone calls, entering data, filling in forms, and keeping/updating records/spreadsheets
• Successfully negotiate with consumers or authorized third parties for payment in full, settlement, or monthly payments on accounts
• Provide support in skip-tracing accounts when necessary
• Manage third party placements and communicate with third party vendors regarding those placements

Required Education And Experience

• High School Diploma or GED equivalent required
• 2 years Customer Service and/or Administrative or Clerical experience required
• 6 months of collection experience preferred
• 6 months of administrative or clerical experience required
• Financial industry experience preferred
• Bilingual (English and Spanish) candidates preferred

Physical Demands

• Frequent sitting, standing, walking, visualizing, talking, hearing, handling or touching objects or controls
• Occasional lifting, pushing, or pulling up to 20 pounds
• Office-based position with 90% computer usage