Records Technician

About the role

Responsible for processing, registrations, schedule changes, transcript requests, and other records functions. First point of contact for visitors to the Office of Records and Registration.

Responsibilities

• Serves as the initial point of contact for the Office of Records and Registration.
• Greets and assists students, faculty, staff, and alumni.
• Manages the office registrar email account, responding to inquiries in a polite and timely manner.
• Registers students for credit and continuing education classes (including SAGE) and prints the registration statement/course schedule for students.
• Maintains a high degree of familiarity with federal regulations regarding the release of student information and follows these guidelines when viewing or disseminating student information.
• Protects the confidentiality of student academic and demographic information through the use of careful procedures for the storage and retrieval of student data.
• Answers questions and provides pertinent information to prospective and current students, parents, and others making inquiries and makes appropriate referrals to other college departments and offices.
• Informs students of institutional policies and procedures and completes the proper forms.
• Provides exemplary customer service by maintaining a broad knowledge base of the College in order to serve a diverse student and employee population.
• Verifies student identification and produces student school ID cards.
• Reviews submitted documentation for accuracy, such as name changes, Social Security Number updates, and residency documents.
• Affixes and scans high school transcripts.
• Links documents as required.
• Performs related work as required.

Requirements

• High School diploma, GED, or equivalent required.
• One year of customer service experience.
• One to two years of college credit preferred.

Qualifications

• Knowledge of data processing systems.
• Excellent written and oral communication skills with strong attention to detail.
• Ability to maintain accurate records and files.
• Ability to perform multiple tasks and exercise initiative with minimal supervision.
• Excellent customer service skills.
• Ability to adapt to changes.

Knowledges, Skills, and Abilities

• Ability to work with data processing systems.
• Excellent written and oral communication skills with strong attention to detail.
• Ability to maintain accurate records and files.
• Ability to perform multiple tasks and exercise initiative with minimal supervision.
• Excellent customer service skills.
• Ability to adapt to changes.

Job Requirements

• Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls.
• Physical capability to effectively use and operate various items of office-related equipment, such as, but not limited to a personal computer, calculator, copier, and fax machine.
• No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English.
• Ability to communicate effectively in spoken and written standard English